QADEER AFZAL
Sydney,NSW
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
CSA
Ampol Sydney
02.2022 - Current
- Worked closely with shift manager to solve problems and handle customer concerns
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction, and sales
- Maintained customer satisfaction with quick and professional handling of customer queries
- Mentored team members to enhance professional development and accountability in workplace
- Gained familiarity with company products to answer customer questions and make recommendations.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
IT Support Intern
Bondi Beauty
07.2023 - 11.2023
- Responsible for managing brands Website.
- Responsible for monitoring and ensuring security of websites.
- Responsible for enhancing and optimizing Brand's website for faster speed.
- Contributed to positive team environment by collaborating with fellow interns on group projects and presentations.
Education
Bachelor's of Information and communications technology - Information Technology
Western Sydney University
Sydney03.2024
Skills
- Operational Documentation
- Teamwork and Collaboration
- Interpersonal Communication
- Microsoft SQL Server
- Web Development
- Mobile Application Development
- Network Administration
- Experience with Linux OS
- Project Coordination
- Networking background
- Software Development
- Data Analytics
Hobbies
- Reading.
- Sports.
- Networking.
- Personal Development.
- Gym.
Timeline
IT Support Intern
Bondi Beauty
07.2023 - 11.2023
CSA
Ampol Sydney
02.2022 - Current
Bachelor's of Information and communications technology - Information Technology
Western Sydney University
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