Javeria Sheikh
Craigieburn
Summary
Dynamic and organized professional with a proven track record at National Protective Services, excelling in customer relations and data entry. Recognized for maintaining a welcoming environment and resolving client issues effectively. Strong time management and communication skills ensure high-quality service delivery in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Receptionist
National Protective Services - Security Services Melbourne
09.2021 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Restaurant Waiter
Hiyc
09.2019 - 12.2019
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Packer
PPDS
09.2019 - 10.2019
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Education
Makeup Artist -
Academy of Makeup
South Yarra, VICBachelor Of Business Administration And Management -
Torrens University Australia
Melbourne, VICCert ||| In Security Operations -
Simple Training Academy
Reservoir, VICSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Verbal and written communication
Timeline
Receptionist
National Protective Services - Security Services Melbourne
09.2021 - 06.2024
Restaurant Waiter
Hiyc
09.2019 - 12.2019
Packer
PPDS
09.2019 - 10.2019
Makeup Artist -
Academy of Makeup
Bachelor Of Business Administration And Management -
Torrens University Australia
Cert ||| In Security Operations -
Simple Training Academy
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