Qi Wang
Brisbane,Queensland
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. I took barista courses in CBD college and have barista certification. I am really into making coffee and learn more about coffee art. Although I don not have enough experience of working as a barista, I will try my best to being a good barista, provide good service, practice hard and often reflect on my shortcomings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hotel Receptionist
Orange Hotels
01.2022 - 04.2022
- Collected room deposits, fees, and payments.
- Completed late check-ins and directed guests to rooms and facilities.
- Developed and maintained positive relationships with guests for satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Teaching Assistant
Jingying Eduaction
06.2021 - 08.2021
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Education
Master of Arts - Language Interpretation And Translation
University of Queensland
Brisbane, QLD07.2025
Bachelor of Arts - Linguistics
University of Queensland
Brisbane, QLD07.2023
Skills
- Reading Comprehension
- Critical Thinking
- Customer Transactions
- Coffee Machinery
- Food Preparation and Safety
Certification
- Coffee BristaTraining - 8h
Timeline
Hotel Receptionist
Orange Hotels
01.2022 - 04.2022
Teaching Assistant
Jingying Eduaction
06.2021 - 08.2021
Master of Arts - Language Interpretation And Translation
University of Queensland
Bachelor of Arts - Linguistics
University of Queensland
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