QI Zhou

Sydney,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner.

Work History

Waitress

Cafe

03.2023 - 06.2023

Increased sales significantly by upselling higher-end products to customers.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Cashier

Supermarket

12.2022 - 03.2023

Supported management in implementing operational improvements such as updated training manuals or revised schedules.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Master of Arts - Media

University of Sydney

Sydney, NSW

11.2024

Skills

Order Accuracy
Age Verification

Memory retention
Cleanliness

Timeline

Waitress

Cafe

03.2023 - 06.2023

Cashier

Supermarket

12.2022 - 03.2023

Master of Arts - Media

University of Sydney

QI Zhou

Summary

Work History

Waitress

Cashier

Education

Master of Arts - Media

Skills

Timeline

Waitress

Cashier

Master of Arts - Media

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