Qianmingxi Xu

• Collaborated with management and team members on end-to-end project needs, managing materials, facilitating communication and proofreading work.
• Understand the products of the company, including the analysis of the datasheet.
• Compare the five competitors with the company's products.
• Participation in the training includes introducing product details and operating principles, including how to fix some common errors.

During my internship as a Technical Support Engineer, I demonstrated a high level of responsibility and enthusiasm in all assigned tasks. Whenever I faced uncertainties, I proactively sought guidance from senior colleagues, showing strong initiative, curiosity, and a willingness to learn.

I applied my technical knowledge flexibly to real-world problems, ensuring high-quality outcomes while meeting tight deadlines. By analysing issues systematically and drawing inferences from different scenarios, I developed effective problem-solving strategies that improved task efficiency.

Within the team, I actively contributed to discussions, respected colleagues’ suggestions, and maintained positive working relationships. My collaborative approach was well recognised by the group, and I consistently helped create a supportive and productive team environment.

I managed my time effectively, often taking the initiative to work extra hours when required to complete urgent tasks. This experience strengthened my ability to prioritise workload, deliver results under pressure, and maintain consistent efficiency.

Throughout the internship, I strictly adhered to company policies, respected organisational arrangements, and completed all assignments with professionalism and discipline. I quickly acquired new skills and knowledge, applied them in practice, and successfully resolved complex technical issues. Additionally, I communicated effectively with both team members and customers, balancing multiple needs to keep projects moving smoothly.

Overall, I not only enhanced my technical and problem-solving abilities but also played an active role within the team, demonstrating responsibility, adaptability, and strong interpersonal skills.