Qianyun Huang
Burwood,NSW
Summary
Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Passionate about the retail industry and willing to provide friendly customer service.
Overview
2
2
years of professional experience
Work History
Cashier Specialist
Lovin' Lamb
02.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided excellent customer service, ensuring customer satisfaction, handling customer complaints, and finding solutions.
- Worked flexible schedule and extra shifts to meet business needs.
Volunteer
Sydney Marathon
09.2023 - 09.2023
- Volunteered at the Sydney Marathon, assisting in organizing and executing the event's daily operations.
- Provided pre and post-race information, answered participants' and spectators' questions, ensuring their needs were met.
- To maintain order at the venue and ensure the safety of participants and spectators.
Intern
Tesla
01.2022 - 06.2022
- Worked in Tesla's customer relations department, responsible for establishing and maintaining contact with customers, resolving customer issues, and enhancing customer satisfaction.
- Assisted customers in understanding Tesla's products and services, providing information about electric vehicles to meet customer needs.
- Collaborated with the sales team to ensure customer requirements were met, delivering high-quality customer service.
Education
University of Sydney
Sydney, NSWSkills
- Fluent in English and Mandarin
- POS Systems
- Strong customer service skills
- Excellent communication and interpersonal skills
- Sales and negotiation skills
- Enthusiastic, positive, and adaptable
- Strong analytical and problem-solving abilities
Timeline
Volunteer
Sydney Marathon
09.2023 - 09.2023
Cashier Specialist
Lovin' Lamb
02.2023 - Current
Intern
Tesla
01.2022 - 06.2022
University of Sydney
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