Qiao yang
City,VIC
Summary
Results-driven Order Picker and Packer with exemplary attention to detail and time management skills. Committed to ensuring order accuracy and enhancing customer satisfaction through effective problem-solving and team leadership.
Overview
4
4
years of professional experience
Work History
Order Picker and Packer
myer
Melbourne, VIC
11.2022 - Current
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Implemented time-management skills to prioritize urgent orders and manage workload.
- Utilized problem-solving skills to address and rectify picking errors and discrepancies.
- Packed and prepared orders for shipping, ensuring items were securely wrapped.
Retail Worker
Optus Stadium
Perth, WA
10.2022 - 01.2025
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Operated cash register to process payments from customers accurately and efficiently.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided training and support to new staff members.
Floor Manager
Xiao long kan hotpot
Perth, WA
03.2021 - 10.2022
- Analyzed customer feedback data to identify areas of improvement in service quality.
- Identified process improvements that could help improve efficiency across the entire organization.
- Responded promptly to inquiries from customers via phone calls, emails, or face-to-face interactions.
- Ensured that all staff members adhered to safety guidelines and regulations.
- Assigned tasks to team members in accordance with their skillset.
Education
Master of Business Law - Business
Monash University
Caulfield, VIC12-2019
Skills
- Attention to detail
- Time management
- Effective communication
- Stock organization
- Customer service
- Problem solving
- Product picking
Timeline
Order Picker and Packer
myer
11.2022 - Current
Retail Worker
Optus Stadium
10.2022 - 01.2025
Floor Manager
Xiao long kan hotpot
03.2021 - 10.2022
Master of Business Law - Business
Monash University
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