Qifan Chen
Canberra,ACT
Summary
I can provide customer service in a friendly and reliable manner with a focus on the workplace. I have gained experience in customer service, communication and teamwork. I have a friendly demeanour, attention to detail and the ability to work efficiently under pressure. My learning ability supports me quickly meet the demands of a new job.
Overview
1
1
year of professional experience
Work History
Cashier
Yidiandian
12.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Maintained a clean and organized cashier station, ensuring a welcoming atmosphere for customers.
- Collaborated with team members to ensure seamless coordination during busy hours and achieve customer satisfaction goals.
- Responsible for packing and docking of takeaway orders.
Consultancy Assistant
Xingzhihai Psychology
07.2022 - 08.2022
- Account management on social media platforms, creation of promotional content and image production.
- Reviewed and edited documents and sounds recordings for accuracy, grammar and clarity.
- Organized resources, records and personnel to accomplish aggressive targets.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Education
Bachelor of Science - Psychology
Australian National University
Canberra, ACT06.2025
Skills
Language: Chinese & English
Communication skills: fluent in daily communication (IELTS 65)
Empathy and patience
Customer service
Problem-solving ability
Teamwork
Available time
2024/4/1-2024/7/15 Thursday-Sunday 10a.m.-9p.m.
Timeline
Cashier
Yidiandian
12.2022 - 01.2023
Consultancy Assistant
Xingzhihai Psychology
07.2022 - 08.2022
Bachelor of Science - Psychology
Australian National University
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