Qihong （Eva) Situ
Carlingford,NSW
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. At the same time am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Practice Nurse
Chatswood ENT
2023.02 - Current
- Evaluated, implemented and designed tailored health care plans specific to patient needs and concerns.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Maintained constant communication with physician and other members of care team.
- Responded to patient requests with appropriate clinical and personal assistance.
- Perform Skin Prick Test
- Kept optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads.
Practice Nurse
Sydney Premier Medical And Health Centre
2018.07 - 2023.01
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Performed different types of wound care and provided wound care education to patients and families
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Reviewed patient history to verify conditions and current medications.
- Recorded medical notes electronically
Medical Receptionist
My Health Medical Centre Macquarie Park
2017.03 - 2018.05
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Completed patient referrals to other medical specialists.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Dental Assistant
Lok Dentist
2015.06 - 2016.08
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Taught patients oral hygiene strategies and offered nutritional counselling to maintain oral health.
- Prepared patient x-rays and images for dentist review.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Education
Bachelor of Nursing - Nursing
University of Technology Sydney
Sydney, NSW06.2018
Skills
- Database Administration
- Telephone Skills
- PC Proficiency
- Critical Thinking
- Time Management
- Verbal and Written Communication
- Multitasking
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Practice Nurse
Chatswood ENT
2023.02 - Current
Practice Nurse
Sydney Premier Medical And Health Centre
2018.07 - 2023.01
Medical Receptionist
My Health Medical Centre Macquarie Park
2017.03 - 2018.05
Dental Assistant
Lok Dentist
2015.06 - 2016.08
Bachelor of Nursing - Nursing
University of Technology Sydney
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