Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Qilin Wang

BALWYN NORTH,维多利亚

Summary

Motivated restaurant waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Focused and reliable supermarket worker bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized restaurant waiter with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Motivated restaurant waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Focused and reliable bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

LG DONCASTER PTY LTD Shop R2009, Westfield
01.2024 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

Supermarket Worker

Coles Supermarket
10.2022 - 11.2022
  • Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
  • Streamlined inventory management by accurately stocking shelves and maintaining organized backroom storage areas.
  • Increased sales through effective cross-merchandising and promotional displays in aisles.
  • Assisted customers with locating desired items, resulting in improved shopping experiences.
  • Contributed to overall teamwork atmosphere through open communication with coworkers regarding tasks needing completion or assistance.
  • Handled customer inquiries, addressing concerns with professionalism, empathy, and politeness.

Education

High School Diploma -

Balwyn High School
Balwyn North, VIC
12.2023

Skills

  • Order Taking
  • Food Presentation
  • Service Quality
  • Wine Pairing
  • Interpersonal skills
  • Customer service
  • Upselling techniques

Affiliations

  • reading books
  • sing songs

Languages

English
Limited Working
Chinese (Mandarin)
Native or Bilingual

Timeline

Restaurant Waiter

LG DONCASTER PTY LTD Shop R2009, Westfield
01.2024 - Current

Supermarket Worker

Coles Supermarket
10.2022 - 11.2022

High School Diploma -

Balwyn High School
Qilin Wang