Qinghao Liu
Melbourne,VIC
Summary
Service-minded stock management professional with many years of experience working for leading retailers. Adept at maintaining adherence to strict guidelines and regulation to maintain safety. Increased efficiency by working collaboratively with cross-functional teams to optimize customer service objectives. Decisive professional versed in shipping and receiving support and merchandise inspection. Familiar with inventory procedures, loss prevention, and stock security. Enthusiastic personality suited for fast-paced, constantly changing environments. Efficient Stock Clerk known for productivity and ability to complete tasks swiftly. Possess specialized skills in inventory management, logistical coordination, and order processing. Excel in time management, problem-solving, and teamwork, ensuring smooth operations in fast-paced environments. Organized Stock Clerk with background in inventory management and merchandise restocking. Strong understanding of warehouse operations, safety protocols, and product knowledge. Able to streamline processes for increased efficiency and accuracy. Demonstrated ability to improve customer satisfaction by ensuring timely replenishment of store shelves.
Overview
1
1
year of professional experience
Work History
Stock Clerk
Hometown Asian Supermarket
Melbourne, VIC
10.2023 - 03.2024
- Organized and rearranged products on shelves according to established guidelines while ensuring proper rotation of stock.
- Maintained cleanliness of storage areas by sweeping floors, dusting shelves, and removing trash daily.
- Unloaded trucks with hand-trucks, pallet jacks, or other material handling equipment.
- Maintained accurate records of all incoming and outgoing shipments of goods.
- Conducted regular cycle counts to verify accuracy of inventory records and reported any discrepancies immediately to supervisor.
- Stacked product on shelves according to predetermined sequence and quantity.
- Operated forklifts to move large quantities of merchandise from one area to another within the warehouse.
- Prepared orders for shipping by gathering specified items from stockroom shelves, packing items into boxes or crates, and affixing labels onto packages.
- Participated in annual physical inventories including counting merchandise stored in both back room areas and retail floor displays.
- Adhered strictly to safety regulations when operating motorized equipment such as forklifts or pallet jacks.
- Restocked returned merchandise in designated locations within the storeroom or warehouse facility.
- Received incoming shipments and verified that the correct items, in the correct quantities, were delivered.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Communicated with customers to answer questions.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Replenished inventory with focus on addressing customer needs.
- Moved items from central storage room to shelves for customer purchase.
- Rotated inventory from oldest to newest to maintain fresh stock.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Updated product labels to reflect accurate pricing.
- Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
- Replenished items to maintain stock availability.
- Greeted customers and retrieved requested products to drive satisfaction.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Faced products on shelves and displays to meet company policies.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Compared merchandise invoices to items actually received.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Stamped price tags on merchandise, referring to official price lists.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Packaged items with appropriate materials to prevent damage during shipping.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Kitchen
KFC
Rizhao, Shandong Province
12.2022 - 01.2024
- Disposed of trash in designated areas following health codes.
- Adhered to all company policies regarding safety rules and regulations.
- Organized the kitchen by arranging equipment in an orderly manner to ensure safety and sanitation standards were met.
- Cleaned and sanitized food preparation areas, cooking surfaces, and utensils.
- Informed wait staff about daily specials.
- Ensured quality of food served met established standards through taste tests and visual presentations.
- Performed general cleaning duties such as sweeping floors, washing dishes and utensils, emptying garbage cans .
- Kept records of the amounts and types of food used on a daily basis.
- Stocked refrigerators with pre-prepared items.
- Plated dishes according to recipes or customer requests.
- Prepared ingredients for cooking, including portioning, chopping, and storing food before use.
- Assisted other cooks during peak business hours.
- Operated large-volume cooking equipment such as grills, deep-fat fryers, ovens .
- Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
- Followed proper plate presentation and garnish set up for all dishes.
- Cooked menu items in cooperation with the rest of the kitchen staff.
Education
Bachelor of Information Technology - Information Technology
Monash University
Wellington Rd， Clayton VIC 380002-2026
Skills
- Dependable and reliable
- Report creation
- Shipping and receiving
- Report Generation
- Stockroom procedures
- Adaptive team player
- Materials Transport
- Warehouse Safety
- Inventory Maintenance
- Order Fulfillment
- Stock Rotation
- Shipment Processing
- Loading and unloading
- Stock management
- Pallet Jack Operation
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Stock Clerk
Hometown Asian Supermarket
10.2023 - 03.2024
Kitchen
KFC
12.2022 - 01.2024
Bachelor of Information Technology - Information Technology
Monash University
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