Qingxuan Zhang

• Conducted market research to identify customer preferences and trends.
• Collaborated with team members to brainstorm creative marketing ideas.
• Managed social media accounts, scheduling posts and engaging with followers.
• Analyzed competitor strategies to inform marketing tactics and approaches.

• Prepared comprehensive documentation outlining each step of the project process.
• Generated ideas for new products based on market trends and customer needs.
• Created detailed reports on the progress of projects, highlighting areas of concern or success.
• Assisted with planning by helping document, develop and refine concepts to align strategies with stated project objectives.

• Coordinated event setup to ensure seamless execution and attendee satisfaction.

Managed guest inquiries to address concerns and enhance overall experience.

• Provided logistical support throughout event to facilitate smooth operations.

• Kept informed about new products arriving at the store on a regular basis.
• Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
• Promoted special offers and discounts to encourage additional purchases.
• Greeted customers upon entering the store and provided assistance.
• Offered suggestions for additional items that may be of interest to customers.

• Organized takeout containers, cups, lids, condiments, and other necessary items for efficient service operations.
• Kept up with current drink recipes and trends in the boba industry.
• Communicated effectively with team members regarding work schedules and customer needs.
• Prepared hot and cold drinks according to customer specifications.

• Directly supported and coordinated in-Festival by Venue supervisors

• Company Overview: This is a student Union club of the University of Melbourne
• Convening regular meetings, Backup support to administrative work
• This is a student Union club of the University of Melbourne
• Running Administrative teams smoothly