Qiong He
Sydney,NSW
Summary
I am a dynamic part-time job seeker. I have good communication skills and a team player to work efficiently in a busy environment.Through my work experience, I have developed the ability to learn and adapt quickly and am passionate about my work.I am detail-oriented and able to remain calm and provide excellent service in high-pressure situations.
Overview
5
5
years of professional experience
Work History
E-commerce Operations Specialist
Belle Group
07.2021 - 11.2022
- Collected, arranged, and input information into database system.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Managed inventory control, ensuring optimal levels of stock while minimizing waste and costs.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
Restaurant Waiter
Nanjing Food Stalls（Chinese Restaurant）
04.2018 - 12.2018
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Education
Master of Science - Data Science
Macquarie University
Sydney, NSW07.2024
Bachelor of Science - Information And Computing Science
Tianjin University of Science And Technology
China06.2021
Skills
Microsoft Office (Excel, Word,PowerPoint)
Languages
Chinese (Mandarin)
Native or Bilingual
English
Limited Working
Timeline
E-commerce Operations Specialist
Belle Group
07.2021 - 11.2022
Restaurant Waiter
Nanjing Food Stalls（Chinese Restaurant）
04.2018 - 12.2018
Master of Science - Data Science
Macquarie University
Bachelor of Science - Information And Computing Science
Tianjin University of Science And Technology
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