Qitong Li
Docklands,VIC
Summary
A food science graduate ready to make a career in the food industry with previous quality control or food-related working experience. Dedicated team player with good communication and problem-solving skills. Talented multitasker maintains to perform excellence under great pressure and tension.
Overview
10
10
years of professional experience
Work History
Front of House Attendant
Nobu Melbourne
03.2023 - Current
- Created exceptional experience for customers by developing rapport on arrival, providing ambient knowledge of menu and dishes, leading good interactions, and being appropriately attentive to tables.
- Performed visual monitors for dishes before presented to customers and carefully checked any allergies or dietary requirements.
- Addressed customers' complaints and inquiries to verify satisfaction.
- Maintained tidy and organized both front-of-house and back-of-house areas to meet quality standards and food safety instructions.
Quality Inspector
Likoufu Food Co., Ltd
09.2019 - 11.2019
- Inspected dim-sum production line with accuracy by conducting visual monitors and relating data collections
- Documented findings and produced reports to aid management in assessing and correcting quality concerns.
- Reported problems on exceeding microbes in the frying shop and gave constructive feedback for improvement of the working environment.
- Routinely checked stored samples and kept detailed notes of their appearance change for study of the product expiration date.
Coffee Barista
Ya Cafe
10.2013 - 08.2015
- Offered duo-language service (Mandarin and English) for customers and provided sufficient information of different coffee beverages.
- Organized theme function and English debate contest to create an English speaking platform for schoolmates.
- Trained new staffs and provided them preliminary knowledge of coffee including the history of coffee and the common producing technology for it.
Education
Master of Science - Food Science
University of Melbourne
Parkville, VIC12.2022
Bachelor of Science - Food Sciences And Technology
Southern China University of Technology
Guangzhou, China06.2020
Skills
- Multitasking Abilities
- Organization and Time Management
- Problem-Solving
- Dependable and Responsible
- Active Listening and Communication
- Trilingual: Cantonese, Mandarin, English
Achievement
'Excellent Intern'
during the internship in Likoufu Food Co. for noticing the rising microbial number of frying shop and giving detailed report about it.
Volunteer experience
Volunteer of Music Festivals
'Sonica Asian Music Festival', February 2023 - March 2023
'Ocean Sounds Music Festival', January 2023
-Participated in online promotions for the events, create post feeds targeting specific audience group, and collected feedback accordingly.
-Kept the order of the events on site, provided show-related information and guidance to audience, and communicated with artists' team.
International Volunteer of AIESEC
Project 'Women Empowerment' in Sri Lanka, January 2017 - March 2017
-Held 'Women Empowerment' speeches towards Sri Lanka elementary school students and female prisoner, took charge of the delivery of topic 'career development'.
-Showcased women power from different working or cultural backgrounds by organizing workshops from professionals.
Timeline
Front of House Attendant
Nobu Melbourne
03.2023 - Current
Quality Inspector
Likoufu Food Co., Ltd
09.2019 - 11.2019
Coffee Barista
Ya Cafe
10.2013 - 08.2015
Master of Science - Food Science
University of Melbourne
Bachelor of Science - Food Sciences And Technology
Southern China University of Technology
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