Quan Ngoc Ha My
Sydney,NSW
Summary
Proven to enhance customer satisfaction and loyalty at Campos Coffee, I leveraged exceptional customer service and cash handling skills to foster strong client relationships and maintain high hygiene standards. A friendly and outgoing professional, I excel in creating positive environments and efficient operations, significantly contributing to team success. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
1
1
year of professional experience
Work History
Barista
Campos Coffee
07.2023 - 01.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Nails Technician
La Couer
09.2022 - 07.2023
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Education
BBA - Accounting
University of Technology Sydney
Sydney, NSW12.2025
Skills
- Friendly and outgoing
- Cash Handling
- Opening and closing duties
- Exceptional customer service
Languages
Chinese (Mandarin)
Limited Working
English
Professional Working
Vietnamese
Full Professional
Timeline
Barista
Campos Coffee
07.2023 - 01.2024
Nails Technician
La Couer
09.2022 - 07.2023
BBA - Accounting
University of Technology Sydney
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