Quan Truong
Retail Sales Associate
Perth,WA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualised service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Currently a university student studying a Bachelor of Commerce, double majoring in Finance and Logistics and Supply Chain Management.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Retail Sales Associate
TPG Telecom (Vodafone)
Perth, WA
09.2017 - Current
- Use consultative sales approach to understand customer needs and recommend relevant offerings.
- Liaise with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Offer advice and assistance to customers, paying attention to special needs or wants.
- Process credit checks for customers ensuring ID provided is correct and valid.
Table Games Dealer
Crown Perth
Perth, WA
07.2012 - 09.2017
- Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
- Opened and closed Blackjack, American Roulette and Baccarat game tables and cash floats by receiving, verifying and recording cash wages.
- Apply the knowledge of dealing procedures including house rules so as to preserve the security and integrity of games.
- Assessed and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers and rotation of play.
Education
Bachelor of Commerce - Logistics And Supply Chain Management And Finance
Curtin University
01.2021 - Current
Certificate III in Hospitality -
Crown College
Perth 01.2016 - 12.2016
Skills
Multitasking abilities
Accomplishments
- Achieved top NBN sales to target in Q4 2018.
Timeline
Bachelor of Commerce - Logistics And Supply Chain Management And Finance
Curtin University
01.2021 - Current
Retail Sales Associate
TPG Telecom (Vodafone)
09.2017 - Current
Certificate III in Hospitality -
Crown College
01.2016 - 12.2016
Table Games Dealer
Crown Perth
07.2012 - 09.2017
Similar Profiles
Zuha ShaikhZuha Shaikh
Customer Solutions Advisor at Vodafone / TPG TelecomCustomer Solutions Advisor at Vodafone / TPG Telecom
Sebghatullah YousufiSebghatullah Yousufi
Security Control Room Operator at TPG (Vodafone)Security Control Room Operator at TPG (Vodafone)
THAMILARASU THANGAVELTHAMILARASU THANGAVEL
EUC Desktop Support Engineer L2 at TPG TelecomEUC Desktop Support Engineer L2 at TPG Telecom