Quang Nguyen
Bankstown,Nsw
Summary
At eatfuh's take away shop, I often act as a kitchen hand, I can assist in sales, take orders, prepare vegetables for each sale, and when I return to the restaurant I act as a Waiters and kitchen assistants, when the kitchen is very busy, I often assist them in cutting vegetables and preparing simple dishes. At Nguyen Garden Restaurant, they will often assist customers in choosing dishes and ensure that each customer who comes to the restaurant does not go home with a frustrating feeling of waiting. Especially in the role of serving customers directly, I often assist them in thinking about dishes for each night and avoiding allergies to the ingredients in that dish.
Overview
2
2
years of professional experience
Work History
Staff Member of Takeaway Shop and Waiter
EatFuh
Marrickville, NSW, Kingcross, Mosman, Sydney
07.2024 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Followed recipes and chef instructions to prepare food correctly.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
- Transported food items from storage areas to kitchen for prepping.
- Cleaned and maintained work areas, equipment and utensils.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Wait Staff Member
Nguyen Garden Restaurant
Marrickville, NSW
01.2023 - 07.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
Waitstaff
Huong Huong Restaurant
Marrickville, NSW
10.2022 - 12.2022
- Established a positive work environment, promoting teamwork and open communication among staff members.
- Transported food items from storage areas to kitchen for prepping.
- Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Learned other teammates' work tasks to train as backup.
- Loaded dishes, glasses and tableware into dishwashing machines.
Education
Bachelor Of Business - Hospitality And Tourism Management
Torrens University Australia
SydneySkills
- Strong teamwork
- Cleaning and organization
- Cleaning skills
- Customer relations skills
- Cash handling
Timeline
Staff Member of Takeaway Shop and Waiter
EatFuh
07.2024 - Current
Wait Staff Member
Nguyen Garden Restaurant
01.2023 - 07.2024
Waitstaff
Huong Huong Restaurant
10.2022 - 12.2022
Bachelor Of Business - Hospitality And Tourism Management
Torrens University Australia