Quang Dung (Matthew) Tran

Venous Thromboembolism in Regional Healthcare: An assessment of trends, risk factors and prophylaxis practices from 01/01/20 to 31/12/24.

Supervisor: Shanae Draffen

Summary: Collaborative research effort with four other students aimed to understand regional healthcare issues in the prevention, diagnosis, and management of VTE; thus improving these aspects by evaluating and analyzing the medical records of 37 patients readmitted for VTE following their initial hospitalization.

• Collaborated with teammates on group projects to complete professional deliverables.
• Maintained database systems to track and analyze operational data.
• Searched at library and in scholarly databases to locate necessary information for research projects.
• Evaluated staff performance and provided suggestion to address inefficiencies.

• Kept pharmacy counter and related areas clean, neat and organized.
• Performed various pharmacy operational activities from stocktake, dispensing, making suspension and creams to helping out with phone and in-store customer enquiries; all with strong commitment to accuracy, efficiency, and service quality.
• Assisted pharmacy staff with preparing medications and filling orders.
• Communicated instructions to patients or caregivers about proper use and storage of drugs.
• Prepared webster packs, packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Completed cash register transactions by handling credit and cash payments using pharmacy register system.

• Proven ability to learn quickly and adapt to new situations by rotating through four different wards in four weeks.
• Used critical thinking to break down problems, evaluate solutions and make decisions from doing medications reconciliation.
• Promoted a culture of teamwork within the pharmacy environment, collaborating closely with colleagues to optimize patient care.
• Increased efficiency of prescription processing by effectively utilizing pharmacy software systems for data entry and label generation.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

• Actively participated in quality improvement initiatives aimed at enhancing patient care within the pharmacy setting.
• Enhanced patient understanding of medications by providing thorough counselling and answering questions.
• Reduced risk of medication errors by conducting thorough drug utilization reviews, identifying potential interactions or contraindications.
• Assisted with medication therapy management services, optimizing drug therapy outcomes for patients and reducing healthcare costs.
• Educated patients on the importance of medication adherence, leading to improved health outcomes and fewer complications.

• Improved patient understanding of HIV prevention methods by providing tailored counselling sessions and informational materials regarding PrEP use.
• Educated patients about living with HIV, preventing further transmission, benefits, and challenges of HIV care and treatment and access to resources.
• Utilized specialized equipment for efficient preparation of various dosage forms including creams, ointments, and suspensions.

• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
• Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
• Provided friendly customer service at drop-off and pick-up counters.

• Provided friendly customer service at drop-off and pick-up counters.
• Recommended OTC devices or medication options to help mitigate individual symptoms.
• Effectively prioritized tasks and organized workflow to increase efficiency.
• Merchandised over-the-counter goods and rotated stock.