Quang Minh Mai
Sydney,NSW
Summary
A motivated and customer-focused individual seeking a part-time position to leverage my interpersonal skills to provide excellent customer service and contribute to the store’s success.
Overview
3
3
years of professional experience
Work History
Java Developer
Vietnam Maritime Commercial Joint Stock Bank
06.2023 - 06.2024
- Communicated with internal and external customers to gather requirements and feedback and declare solutions.
- Developed services that satisfy the customers' demands in the shortest amount of time.
- Cooperated with teammates to handle the workload efficiently.
Part-time Sales Employee
IT Bakery
01.2021 - 05.2022
- Took part in the sales team, where I was responsible for receiving customer orders through the Facebook page and mobile phone.
- Communicated with third-party delivery service to manage order delivery
- Managed the bakery's Facebook page with events and advertisements.
Education
Master of Information Technology - Cyber Security
University of Technology Sydney
Sydney NSW06-2026
Electronics And Telecommunications Engineer - Electronics And Telecommunications
Hanoi University of Science And Technology
Hanoi, Vietnam07-2023
High School Diploma -
High School For Gifted Students
Hanoi, Vietnam06-2017
Skills
- Customer Service
- Communication
- Problem-solving
- Reliable and trustworthy
- Teamwork
- Dependable and Responsible
Affiliations
- 2017 - 2020: Member of Volunteers of the School of Electronics and Telecommunication. I worked as the technical leader from 2018 to 2020 and was awarded one of the Outstanding Members in these 3 years.
- 2018 - 2023: Member of BKFET laboratory at Hanoi University of Science and Technology. I was the leader of the software development team, taking responsible for developing software services for students in school such as Class Registration Website.
Timeline
Java Developer
Vietnam Maritime Commercial Joint Stock Bank
06.2023 - 06.2024
Part-time Sales Employee
IT Bakery
01.2021 - 05.2022
Master of Information Technology - Cyber Security
University of Technology Sydney
Electronics And Telecommunications Engineer - Electronics And Telecommunications
Hanoi University of Science And Technology
High School Diploma -
High School For Gifted Students
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