Quang Viet Duong
Rozelle Bakehouse
Sydney,NSW
2
Languages
3
years of professional experience
Responsible, reliable, and loyal hospitality professional with experience in fast-paced cafés and customer service. Customer-focused and committed to teamwork, food safety, and attention to detail. Skilled in handling orders, serving customers, preparing food and beverages, and maintaining clean, organised service areas. Able to work efficiently under pressure while delivering friendly and high-quality service.
Work History
All Rounder
5 Months- Provided friendly, efficient customer service during peak hours, enhancing customer experience in a fast-paced environment.
- Worked collaboratively with team members to ensure smooth operations and timely service during peak periods.
- Took customer orders, processed sales, and served a variety of products, including pastries, croissants, sandwiches, Vietnamese rice dishes, and pho.
- Prepared ingredients, arranged bakery displays, and replenished supplies, ensuring café was consistently stocked for uninterrupted service.
- Prepared ingredients, arranged bakery displays, and replenished food and supplies to ensure the café was fully stocked and ready for service.
- Maintained high standards of cleanliness, food hygiene, and presentation throughout daily operations.
- Collaborated with team members to streamline operations and deliver timely service during high-demand periods.
Waitor
8 Months- Greeted guests promptly and presented menu recommendations with attentive service
- Took food and beverage orders accurately using hotel service procedures
- Delivered dishes and drinks efficiently while coordinating with kitchen and bar staff
- Monitored table readiness and reset dining areas to maintain service flow
Housekeeping/Trainee
3 Months- Assisted housekeeping team with guest room cleaning, linen replacement, and bathroom sanitation.
- Prepared carts with supplies, amenities, and cleaning equipment for daily room assignments.
- Replenished toiletries, towels, and room supplies to support smooth guest service.
- Learned hotel cleaning procedures, safety practices, and hygiene standards for guest-facing areas.
Education
Master's Degree - Hospitality Management
Bachelor of Hospitality - Hospitality
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
All Rounder
Rozelle Bakehouse
05.2026 - 10.2026Read More
Waitor
Eliana Signature Hotel Ha Noi
02.2025 - 10.2025Read More
Housekeeping/Trainee
Amazing Sapa Hotel, Viet Nam
05.2023 - 08.2023Read More
International College of Management Sydney
Master's Degree from Hospitality Management
Read More
Truong Dai Hoc Thuong Mai
Bachelor of Hospitality from Hospitality
Read More