Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Qudseah Rasikh

Endeavour Hills,Victoria

Summary

Experienced with customer service and cash handling. Utilizes point-of-sale systems to streamline transactions and enhance customer satisfaction. Track record of maintaining accurate cash drawers and contributing to positive team environment.

Professional retail worker known for high standards and results-driven approach. Adept at fostering team collaboration and consistently meeting customer satisfaction goals. Reliable and adaptable, ensuring smooth operations and handling customer inquiries with ease. Skilled in cash handling, inventory management, and maintaining welcoming store environment.

Overview

8
8
years of professional experience

Work History

Cashier Assistant

Rama Krishna Jewellery Shop
01.2024 - 08.2024
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.

Receptionist

Private Hospital
07.2023 - 12.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Leadership Team Member

MHOYAL Education and Research
06.2023 - 06.2023
  • Mentored junior team members, fostering a culture of continuous learning and skill development.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Led change management efforts, successfully navigating organizational transitions while maintaining employee morale and engagement.
  • Built strong relationships with customers through positive attitude and attentive response.

Data Entry Clerk

Mhoyal Education And Research
09.2021 - 07.2022
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Sales Assistant

Mall
01.2018 - 12.2018
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise .
  • worked for the clothing , beauty and accessories departments .

Volunteer

UNHCR Office India
02.2017 - 12.2017
  • Helped create comprehensive program to meet Youth and elderly needs.
  • Managing programs for their entertainment

Education

Bachelors of Computer Application - Computer Applications Development

BCA IGNOU INDIA
New Delhi , India
07-2024

Diploma of IT - Database Management

Database Management Diploma From MERIT Institute
New Delhi , India
08-2022

High School Diploma -

National Institute of Open Schooling (NIOS) 12th
New Delhi , India
04-2022

High School Diploma -

12th Pass Afghan School Based in India
New Delhi India
03-2019

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Patience and empathy
  • multilingualism (English , Hindi , Dari , Urdu , Pashto )
  • Data entry
  • Visual communication
  • management and leadership
  • well behaviour with customers
  • adaptability
  • adjustment in other felids

Affiliations

  • industry-specific organizations, general professional organizations, unions, charitable organization

Interests

  • Virtual Reality
  • Augmented Reality (AR) Development
  • Volunteer Travel
  • Volunteering for community initiatives to give back to local communities and make a positive impact

Timeline

Cashier Assistant

Rama Krishna Jewellery Shop
01.2024 - 08.2024

Receptionist

Private Hospital
07.2023 - 12.2023

Leadership Team Member

MHOYAL Education and Research
06.2023 - 06.2023

Data Entry Clerk

Mhoyal Education And Research
09.2021 - 07.2022

Sales Assistant

Mall
01.2018 - 12.2018

Volunteer

UNHCR Office India
02.2017 - 12.2017

Bachelors of Computer Application - Computer Applications Development

BCA IGNOU INDIA

Diploma of IT - Database Management

Database Management Diploma From MERIT Institute

High School Diploma -

National Institute of Open Schooling (NIOS) 12th

High School Diploma -

12th Pass Afghan School Based in India
Qudseah Rasikh