Queen Jibrilla
Adelaide,Australia
Summary
Dedicated and driven International Relations student at the University of Adelaide with a keen interest in global affairs and diplomacy. Proficient in analyzing complex geopolitical issues, conducting research, and applying critical thinking to comprehend multifaceted international scenarios. Skilled in cross-cultural communication, fostering diplomatic relations, and understanding the nuances of international policy frameworks. Proven ability to collaborate effectively in diverse teams, coupled with a passion for understanding global challenges and contributing innovative solutions. Seeking to leverage academic expertise, coupled with practical experiences, to make a meaningful impact in the field of international relations. Achievements include creating websites, managing events and using targeted approaches to promote diverse products. Versatile content developer and skilled writer with excellent problem-solving and relationship-building skills. Expert in Microsoft. Well-versed in company and product branding strategies, customer engagement, and market penetration. Achieves remarkable results by shaping messages, capitalizing on promotional opportunities and developing exciting content. Continual innovator of unprecedented methods to reach previously untapped customer base.
Overview
3
3
years of professional experience
Work History
Marketing & Communications Manager
Youth Projects
Adelaide , South Australia
03.2021 - 01.2024
- Identified opportunities for growth through creative solutions that leverage existing resources.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
- Promoted company through advertising, social media, digital marketing, events and traditional media avenues.
- Managed the development of digital media campaigns aligned with business goals.
- Worked with graphic design, photography and production team members to revitalize online and print collateral.
- Assisted in budgeting process by providing cost estimates for projects.
- Completed frequent market research projects to identify and take advantage of unmet needs and emerging trends.
- Collaborated with internal teams to create comprehensive communication plans for new product launches.
- Generated media stories and digital messaging related to program initiatives.
- Conducted research to determine ideal markets for products and services.
- Collaborated with PR staff to develop and optimize online blogs, websites and social media pages.
- Formulated long-range marketing and communications strategies based on organizational goals.
- Maintained accurate records of all marketing initiatives in order to analyze outcomes.
- Evaluated marketing personnel and offered constructive feedback on ways to improve.
- Supervised creation of marketing materials and collateral.
- Interviewed and hired talented individuals to add value to marketing team.
- Implemented tracking systems to monitor performance of campaigns against established metrics.
- Planned advertising campaigns for online, print and other mediums.
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
- Developed and implemented effective marketing strategies to increase brand visibility.
- Prioritized team assignments and resources based on organizational goals.
- Ensured compliance with applicable laws regarding advertising claims.
- Coordinated marketing events for showcasing product and service offerings.
Undergraduate Intern
Uganda Community Concerns
Online
07.2021 - 05.2023
- Learnt how to manage reports, understand how to write up qualitative and quantitative data
- First-hand insights on the NGO and how it functions
- Developed a presentation outlining key findings in a project, leading to a successful completion
- Maintained an organized filing system for the office, resulting in improved efficiency and accuracy.
- Organized client meetings to provide project updates.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Analyzed key performance indicators to identify effective strategies.
- Assisted in the development of marketing materials and campaigns for new products.
- Created status reports on operational activities.
- Assisted in routine research, investigations and special projects to support work of assigned department.
Pick/Packer
ANCOL
Adelaide, South Australia
12.2021 - 02.2023
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues promptly
- Created reports and documents as requested by the office manager
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Assisted customers with locating items and providing product information
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established time frame
- Maintained a clean and organized work area
- Identified and isolated damaged or defective items for return/replacement
- Communicated with supervisors and other warehouse personnel to ensure orders were picked and shipped in a timely manner.
- Loaded and unloaded items from machines, carts and dollies.
- Recorded product, packaging and order information on forms and records.
- Labeled boxes, crates, and other containers accurately.
- Sealed containers or materials using glues, fasteners and tape.
- Arranged items on pallets according to size and weight.
- Weighed packages to determine shipping costs.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Trained new employees regarding warehouse procedures and standards.
- Checked stock levels on a daily basis to ensure availability of items for shipment.
- Measured, weighed and counted products and materials.
- Assisted customers with inquiries regarding their orders.
- Cleaned containers, supplies or work areas using cleaning solutions.
Education
Bachelors Degree -
The University of Adelaide
Adelaide, SA09-2024
Highschool Diploma -
Nazareth Catholic Collage
Adelaide, SA11.2019
Skills
- Microsoft Office Word Expert
- Microsoft PowerPoint Expert
- Leadership Expert
- Project Management Expert
- Fast Learner Expert
- Microsoft Excel Expert
- Time Management Expert
- Microsoft Office Expert
- Management Skills Expert
- Communication Expert
- Strategic Planning Expert
- Customer Relations Expert
- Media Relations
- Web Analytics
- Campaign Management
- Marketing Analytics
- Google Adwords
Languages
- English, Native speaker
- Swahili, Very good command
- French, Working knowledge
References
- Nakirya Brenda Doreen, Community Concerns Uganda (CCUG), nakiryabd@gmail.com
- Troy Bugg, +61423531417, ANCOL
- Katerina Raptis, Nazareth Catholic Collage, Katerina.Raptis@nazareth.catholic.edu.au
- Sister Theresa, +61 0412119576, Nazareth Catholic Collage
- Ortal Yifrach, +61 8 82623745, oyifrach@svdpsa.org.au, St Vincent de Paul
- Umes Acharya, +61 8 8112 8716, uacharya@svdpsa.org.au, St Vincent de Paul
Timeline
Pick/Packer
ANCOL
12.2021 - 02.2023
Undergraduate Intern
Uganda Community Concerns
07.2021 - 05.2023
Marketing & Communications Manager
Youth Projects
03.2021 - 01.2024
Bachelors Degree -
The University of Adelaide
Highschool Diploma -
Nazareth Catholic Collage
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