Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Queen Ann May Olivar

Hoppers Crossing,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Casual Cleaner

Marriner Group
03.2023 - Current
  • Enhanced cleanliness by thoroughly performing various cleaning tasks, including sweeping, mopping, and vacuuming.
  • Reduced allergens in the workplace by regularly dusting surfaces and furniture.
  • Maintained a safe environment by promptly addressing spills and wet floors to prevent accidents.
  • Increased customer satisfaction with meticulous attention to detail when cleaning restrooms and common areas.
  • Upheld company standards through strict adherence to safety protocols while using chemicals and equipment.

Waitstaff Member

Okami
02.2023 - Current
  • Established a positive work environment, promoting teamwork and open communication among staff members.
  • Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
  • Streamlined the reservation process to accommodate more guests during peak hours.
  • Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

Graduate Diploma - Management

Riverdale Institute
Melbourne

Skills

  • Cleaning and Sanitizing
  • Guest Relations
  • Health Code Compliance
  • Teamwork and Collaboration
  • Problem-Solving Skills
  • Detail Oriented

Languages

English
Full Professional

Timeline

Casual Cleaner

Marriner Group
03.2023 - Current

Waitstaff Member

Okami
02.2023 - Current

Graduate Diploma - Management

Riverdale Institute

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Queen Ann May Olivar