Queen Ann May Olivar
Hoppers Crossing,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Casual Cleaner
Marriner Group
03.2023 - Current
- Enhanced cleanliness by thoroughly performing various cleaning tasks, including sweeping, mopping, and vacuuming.
- Reduced allergens in the workplace by regularly dusting surfaces and furniture.
- Maintained a safe environment by promptly addressing spills and wet floors to prevent accidents.
- Increased customer satisfaction with meticulous attention to detail when cleaning restrooms and common areas.
- Upheld company standards through strict adherence to safety protocols while using chemicals and equipment.
Waitstaff Member
Okami
02.2023 - Current
- Established a positive work environment, promoting teamwork and open communication among staff members.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Streamlined the reservation process to accommodate more guests during peak hours.
- Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Graduate Diploma - Management
Riverdale Institute
MelbourneSkills
- Cleaning and Sanitizing
- Guest Relations
- Health Code Compliance
- Teamwork and Collaboration
- Problem-Solving Skills
- Detail Oriented
Languages
English
Full Professional
Timeline
Casual Cleaner
Marriner Group
03.2023 - Current
Waitstaff Member
Okami
02.2023 - Current
Graduate Diploma - Management
Riverdale Institute
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