Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Queenie Cooper

Queenie Cooper

Marrickville

Summary

Upbeat individual with a friendly demeanor and sound judgment to handle daily tasks with minimal oversight. Comfortable working alone or with teams to provide every customer a positive and memorable experience.

Overview

19
19
years of professional experience

Work History

Administrative Assistant

KU Carillon Avenue Children's Centre
Newtown
04.2023 - Current
  • Company Overview: Australia's leading non-profit in early childhood education and care
  • Answered phone calls and emails to provide information to potential new families
  • Entered data into spreadsheets using Microsoft Excel
  • Managing enrollments, family accounts, and the center’s waiting list using the software XAP
  • Assisting the Director with a range of tasks, including filing, and record keeping
  • Maintained office supplies inventory by checking stock to determine inventory level
  • Greeted families in a professional manner, responding to inquiries, and directing them to appropriate room leaders
  • Processed invoices for payment using accounting software, Flexipurchase

Group Administrator & Accounts

Maths Words not Squiggles
Rosebery
03.2018 - 04.2021
  • Company Overview: Tutoring Centre for Kindergarten to Year 12 students
  • Answering calls, emails and enquiries
  • Enrolling students and organising assessments
  • Managing relationships between parents, teachers and students
  • Reconciling accounts and payroll in Xero
  • Maintaining in house system and updating any changes
  • Tutoring Centre for Kindergarten to Year 12 students

Administrator & Reception

SEG Agency
Tempe
10.2015 - 12.2017
  • Company Overview: SEG Agency is an entertainment booking agency around Australia.
  • Managing relationships with venue managers/employees
  • Managing calls, emails, service requests and/or any enquires
  • Managing the in house system including create, edit client's profile, bookings as per client requests
  • SEG Agency is an entertainment booking agency around Australia.

Assistant Manager/ (2IC)

Wittner Shoes
Broadway
02.2007 - 11.2009
  • Company Overview: Wittner is a Melbourne retail store to over 100 doors Australia & New Zealand wide.
  • Providing a professional level of customer service
  • Supervising and training new employees
  • Display and maintain the appearance of visual merchandise in a dynamic retail environment
  • Wittner is a Melbourne retail store to over 100 doors Australia & New Zealand wide.

Education

Higher School Certificate -

Holy Spirit College
Wollongong, NSW, Australia
12.2003

Skills

  • Administrative support
  • Office administration
  • Effective communication
  • Enrolment management
  • Accounts reconciliation
  • Time management
  • Customer relationship management

References

Upon Request

Timeline

Administrative Assistant

KU Carillon Avenue Children's Centre
04.2023 - Current

Group Administrator & Accounts

Maths Words not Squiggles
03.2018 - 04.2021

Administrator & Reception

SEG Agency
10.2015 - 12.2017

Assistant Manager/ (2IC)

Wittner Shoes
02.2007 - 11.2009

Higher School Certificate -

Holy Spirit College

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Queenie Cooper