Queenie Robertson
Woolooware,NSW
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Drupal and WordPress Specialist
Self-employed
07.2023 - Current
- Developed strong client relationships through consistent communication and attentive service.
- Triaged bugs and enhancements from GitHub.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Implemented and assessed performance of SEO best practices.
- Delivered quality commercial websites that met coding standards and cross-browser compatibilities.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Senior Drupal Developer
Morpht
09.2017 - Current
- Developed visual regression feature using Backstop JS.
- Experience in PAAS and SAAS environment web project in GovCMS platform.
- Experience Drupal sites hosted with Acquia and Pantheon server.
- Managed source code effectively using Git version control system, ensuring code integrity and minimizing conflicts during development cycles.
- Developed custom Drupal modules for improved site functionality and streamlined user experience.
- Established coding standards within the team, fostering a consistent development approach that facilitated collaboration among colleagues.
Director
Queenie Digital
07.2021 - 07.2023
- Developed strong client relationships through consistent communication and attentive service.
- Triaged bugs and enhancements from GitHub.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Implemented and assessed performance of SEO best practices.
- Delivered quality commercial websites that met coding standards and cross-browser compatibilities.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Freelance Drupal and WordPress Developer
Queenie.com.au
07.2016 - 06.2021
- I have been working on Drupal project since Drupal 5 from a charity organisation to automobile company( Subaru ), this has enable me to be more flexible and easily to absorb business requirement and providing the best solutions to the stakeholders
- Ability to demonstrate in providing technical solutions as well as explaining Drupal term to a non-technical team
- Not only experience in developing and providing solution within Drupal but also experience in integration 3rd party applications with Drupal which are Marketo and eWay payment gateway
- I'm a person who always curious and strive to learn and apply my Drupal knowledge to business requirements and a team player as well as ability to work independently.
Senior Drupal Developer
Sitback Solutions
03.2014 - 07.2016
- My role requires me to work closely with Project Management Team in providing solution design and development
- Involving day to day maintenance and supports on Subaru websites
- Also experience in - Integrating eWay payment gateway with Drupal form
- Integration with Marketo module and Drupal form
- Using SourceTree/ Bitbucket App for code repository
- SEO implementation - Understanding Linux command line - Work in a team as well as individual to achieve deadline.
Senior Web Developer
Web Bird Digital
01.2013 - 11.2013
- Lead developer
- My role requires me to perform detailed analysis of customer requirements, as well as solution design and development
- I work closely with graphic designers and other stakeholders to ensure WordPress and Drupal solutions are delivered to their satisfaction.
Web Developer
webbird media
01.2012 - 01.2013
- Provide business solutions and analyses clients business requirement in wordpress and Drupal (CMS) Work closely with Project Managers and Designers to ensure all projects' deadlines are met.
System Analyst
Singapura Finance Limited
02.2009 - 08.2011
- I am responsible for requirement gathering and providing business solutions for Application Development
- Technologies include: PHP, Oracle SQL,JavaScript, Drupal 6.0 and CodeCharge
- Providing technical and analytical support / solutions in full Core Banking software
- Liaising with external support/vendor/body on the application requirements
- Documentation responsibilities Maintaining the development team's standard operating procedures
- Technical documentation User manual documentation
Web Developer
Cherry Collective Online Pte Ltd / WeFew
09.2008 - 01.2009
- Maintaining, creating and improving modules and themes on the existing site using PHP, MySQL , JavaScript and CSS languages
- 1.Modify discount module based on organization needs, which enable seller to create a discount code and able to use multiple times, also allow seller to give discount based on their preferred item
- 2.Develop a module to allow successful member to bring forward their application products to their shop, instead on re-creating the products
- 3.Integrate rotating banner using Ajax based on specific criteria on specific page, such as furniture page , it will display the banner based on furniture category
- 4.Integrate SSL, submitting sitemap to search engine such as Google, yahoo, ask.com and etc
- 5.Integrate existing function with image cropping feature in Drupal ( Content Management System), which using PHP, MySQL and JavaScript.
Web Developer
CozyCot Pte Ltd, Singapore
05.2008 - 09.2008
- My responsibility developing web application based on requirement with Drupal, which is a Content Management System (CMS), JavaScript, CSS, MySQL and PHP
- Involving in theme customization based on mock up by designer, bug fixing and web enhancement
- Also involve in customizing Drupal modules
- Projects that I created:- 1.Search engine based on keyword, categories and brand name information
- 2.Ticketing system, which monitors the timestamp of the request and response between member and moderators
- 3.Revaluate the Rave page and create reward system, which allow member to redeem certain reward based on their accumulative points
- 4.Rewards collection system , this will monitor when the prizes is collected and to track the outstanding inventory.
New Media DBA
Comic Relief
12.2006 - 03.2008
- Involved in function creation on Sport Relief Donation, using MySQL and PHP programming and integrated with PayPal and WorldPay organisation
- Involved in database designing and creating an education resources system, using MySQL and PHP programming
- This system is use for School Teachers and Students in searching for Information and resources based on different campaigns in Comic Relief
- I was involved in creating Keep In Touch module and Mile Search module in Drupal, which was used during the campaign went live
- Keep In Touch module was allow public to sign up with Comic Relief in any Sport Relief update
- Mile Search module is use for public to locate their nearest event based on their postcode, county or town search
- This module was interacted with Google map
- Also provide information for each event location such as time event begins and end, facilities available, address, map location and link to allow public to sign up online.
Senior System Engineer (Web Developer/Oracle Application Support)
Hermes-Epitek Corp Pte Ltd
12.2002 - 05.2006
- I was employed to develop, maintain and upgrade Web base system, Business solution and support within the Company
- Develop a web base Inventory System (in-house development based on Oracle Applications structure and organization's needs) using JavaScript / PHP/ MySQL /HTML Languages
- Provide Inventory System training with self-create training material using MS Power Point
- Provide business solutions and application support in Order Management (OM), Purchase Order (PO), Inventory (INV) and Bill Of Materials (BOM) modules in Oracle Application 11i and web base Inventory System
- Apply patch files and basic administration on Oracle Database 8i in Linux Redhat platform
- Conduct training on E-Business modules such as Order Management, Purchase Order, Inventory and Bill of Material as with self-create training material using MS Power Point.
Product Administrator
Hermes-Epitek Corp Pte Ltd
01.2000 - 11.2002
- To provide after sales support to Engineers and customers in Semiconductor companies in Singapore
- My tasks was involve in Logistics, Purchasing, Sales, Quotation and Inventory working environment
- As one of the Oracle key-user for end support in Oracle E-business in Purchasing, Order Management, Bill of Material, Inventory modules.
Education
BSc of Science - Computing
Coventry University
01.2004
Skills
- Drupal
- WordPress
- PHP
- SCSS/CSS
- jQuery
- MySQL
- Oracle
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Self Motivation
- Customer Relations
Certification
- Certificate of Attendance in Oracle Distributions Rel 11i Training
- Oracle 9i Database Performance Tuning
- Introduction to Oracle 9i SQL
- Oracle 9i Database Administration Fundamentals 1
Languages
English
Mandarin
Cantonese
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balance4-day work weekWork from home optionTimeline
Drupal and WordPress Specialist
Self-employed
07.2023 - Current
Director
Queenie Digital
07.2021 - 07.2023
Senior Drupal Developer
Morpht
09.2017 - Current
Freelance Drupal and WordPress Developer
Queenie.com.au
07.2016 - 06.2021
Senior Drupal Developer
Sitback Solutions
03.2014 - 07.2016
Senior Web Developer
Web Bird Digital
01.2013 - 11.2013
Web Developer
webbird media
01.2012 - 01.2013
System Analyst
Singapura Finance Limited
02.2009 - 08.2011
Web Developer
Cherry Collective Online Pte Ltd / WeFew
09.2008 - 01.2009
Web Developer
CozyCot Pte Ltd, Singapore
05.2008 - 09.2008
New Media DBA
Comic Relief
12.2006 - 03.2008
Senior System Engineer (Web Developer/Oracle Application Support)
Hermes-Epitek Corp Pte Ltd
12.2002 - 05.2006
Product Administrator
Hermes-Epitek Corp Pte Ltd
01.2000 - 11.2002
BSc of Science - Computing
Coventry University
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