Summary
Overview
Work History
Skills
Timeline
Generic

Queenie Taotahi

Perth,WA

Summary

Experienced traffic controller with extensive knowledge of worker safety and training in flagging and vehicle control. Successful at working for long hours in varying conditions and committed to positivity and effectiveness. Valid driver with an observational eye for detail. Reliable traffic controller with several years of experience in construction. Trained in effective flagging and knowledgeable about safety crossings and vehicle control. Adept at following instructions with no supervision and committed to punctuality and on-the-job focus.

Overview

6
6
years of professional experience

Work History

Traffic Controller

Taitokerau Traffic
Whangarei, NZ
03.2024 - Current
  • Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
  • Organized detours and adjusted signal timing to accommodate special events or construction projects.
  • Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
  • Provided assistance to motorists who experienced difficulty navigating through congested areas.
  • Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
  • Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
  • Ensured compliance with local laws, regulations and ordinances related to motor vehicle operation, parking and loading and unloading zones.
  • Monitored roadways for hazardous conditions such as potholes or debris that could cause accidents or impede travel times.

Commercial Cleaner

proffesional property cleaning services
Whangarei, NZ
09.2023 - Current
  • Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
  • Washed windows, walls, and ceilings to ensure a clean environment for customers.
  • Cleaned and sanitized restrooms using appropriate cleaning products.
  • Removed trash from bins and disposed of it properly according to regulations.
  • Maintained janitorial closets stocked with supplies for daily use.
  • Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
  • Performed routine maintenance tasks on equipment such as changing filters or lubricating moving parts.
  • Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
  • Responded to emergency spills quickly to minimize the damage caused by the spillage.
  • Checked all areas of the building for signs of pest infestation and took necessary action if any were found.
  • Prepared rooms for events by setting up chairs and tables in an orderly fashion.
  • Set up ladders or scaffolding when needed to reach high places during cleaning activities.
  • Gathered soiled linens from hotel guest rooms and delivered them to laundry area for washing.
  • Assisted with minor repairs such as replacing light bulbs or unclogging toilets.
  • Inspected facilities regularly to identify potential safety hazards or areas that need attention.
  • Reported any damages or malfunctions observed while performing duties to supervisor.

Traffic Controller

Independant traffic control
Whangarei, NZ
11.2021 - 09.2024
  • Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
  • Organized detours and adjusted signal timing to accommodate special events or construction projects.
  • Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
  • Provided assistance to motorists who experienced difficulty navigating through congested areas.
  • Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
  • Ensured compliance with local laws, regulations and ordinances related to motor vehicle operation, parking and loading and unloading zones.
  • Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
  • Directed vehicles around construction sites and flagged drivers through blocked roads.
  • Assembled traffic cones and pathways for vehicles and pedestrians.
  • Managed setup and removal of temporary traffic control equipment and signs.
  • Directed pedestrians across busy streets and around construction sites.
  • Monitored and coordinated traffic during power outages and emergencies.
  • Set messages on digital traffic signs to warn oncoming traffic of delays.
  • Tested traffic signs for proper reflectivity and illumination factors after installation.
  • Served as point of contact for members of general public, answering traffic-related questions and responding to complaints and requests.

Waitress (F.O.H)

JIMMY JACKS RIBSHACK & CRAFTBAR
Whangarei, NZ
07.2018 - 08.2021
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Performed basic math calculations when computing bills for customers' meals.
  • Organized take-out orders efficiently according to customer requests.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Provided accurate change for cash transactions using a cash register system.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Presented food and beverages to guests at tables.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Skills

  • Radio communication
  • Safety Plans Advisory
  • Ordinances, Policies, and Procedures
  • Parking Space Planning
  • Attention to Detail
  • Pedestrian Traffic Assessments
  • Signal Installation Drawings
  • Corrective Action Planning
  • Compliance Monitoring
  • Time Management
  • Problem-solving aptitude
  • Handling Complaints
  • Table Setting
  • Order Taking
  • Wine pairing
  • Menu knowledge
  • Food Delivery
  • Guest Engagement
  • Table Bussing
  • Supply Restocking
  • Food Running
  • Beverage Preparation
  • Safe Food Handling
  • Effective customer upselling
  • Safe Chemical Handling
  • Team Training
  • Equipment Operation
  • Housekeeping skills
  • Window Cleaning
  • Hazardous chemicals management
  • Trash Collection
  • Floor waxing

Timeline

Traffic Controller

Taitokerau Traffic
03.2024 - Current

Commercial Cleaner

proffesional property cleaning services
09.2023 - Current

Traffic Controller

Independant traffic control
11.2021 - 09.2024

Waitress (F.O.H)

JIMMY JACKS RIBSHACK & CRAFTBAR
07.2018 - 08.2021

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Queenie Taotahi