Queta Dawson
Strathdickie,QLD
Summary
Dedicated Strata Community Manager with 15 years of management experience. Hardworking and resourceful with friendly and professional demeanor. Streamlines operations for efficiency, with effective team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs.
Overview
26
26
years of professional experience
Work History
Strata Community Manager
Archers the Strata Professionals
04.2022 - 03.2024
- Joined team after Archers purchased business and offered position as Strata Community Manager as well as to act as associate to one of Partners
- Tasks including assisting with setup of meetings within StrataVote, budgets, co-ordination of maintenance requests and other such tasks.
Body Corporate Manager / Director
Body Corp Services Whitsunday
02.2013 - 04.2022
- Managing finances, records and meetings for various different building complexes from Mackay to Bowen, including Hamilton Island
- Was hired to take over from current Body Corporate Manager
- Rectified a business with a reputation of poor management and managed to retain majority of the current managements, some of which had been with the business for over 10 years
- Made full use of the StrataMax program, including accounting, all data entry and payments
- Became a part director of the business in 2018 and full Director and owner in 2021
- Sold the business to Archers BCM (Whitsundays) in 2022.
Various
Big W Whitsunday
10.2008 - 04.2022
- Versatile use in many positions within business
- Positions ranged from Customer Champion (door greeter/security), Cashier, Cosmetics Assistant, Home Entertainment Assistant, Recovery (night fill)
- Majority of roles always focused on customer service
- This job served for extra cash flow and continued customer service experience.
Body Corporate Manager
PRDnationwide Whitsunday
03.2009 - 02.2013
- Managing finances, records and meetings for various different building complexes (over 400 individual units) from Townsville to Mackay, including Hamilton Island
- Was originally hired as assistant to current Manager
- Advanced to Manager just a few weeks after dismissal of current Manager by owner of business
- Rectified very poor department with a reputation of bad business and managed to retain all current business but a minority plus bringing in new business within first 12 months with very little training in Body Corporate Management
- Left due to minimal support from higher management to assist in the ongoing management of current business after almost three years of solitary management.
Office Manager
Whitsunday River & Reef Real Estate
12.2007 - 03.2009
- Was employed to help setup business from new and was left to various roles as Receptionist, Pay Roll Officer, Property Manager and Sales Assistant
- Use in Console Property Management System and full competency in trust accounting to auditing standards
- MYOB training for general office accounts and payroll
- Was mainly employed for Property Management
- Left employment due to minimal interest by owner to grow rental role to sustain business.
Property Manager
LJ Hooker Whitsunday
10.2007 - 11.2007
- Hired as temporary Property Manager while Property Manager away on extended vacation
- Carried out all roles of trust account management, and property leasing.
Property Management Assistant / Front Desk Support
Raine & Horne Whitsunday
02.2007 - 08.2007
- Position consisted of maintaining rental arrears, property advertising, booking inspections, taking rental applications, new tenancy inductions and general administrative duties
- Experience with Realtor Trust management system
- Employment ended due to redundancy of position.
Receptionist
Ray White Whitsunday (Belmar Investments Pty Ltd)
07.2006 - 02.2007
- Position consisted of some sales assistant roles and property management assistant as well as Receptionist and general administrative duties
- Employment terminated due to conflict of interest.
Receptionist
Ray White Whitsunday (Trump Lifestyle Pty Ltd)
06.2004 - 07.2006
- Position consisted of Receptionist and general administrative duties, as well as sales assistant and property management assistant roles
- Employment ended with sale of business by owners to Belmar Investments Pty Ltd.
Administrative Officer
Mitton Consulting
02.2004 - 04.2004
- Position consisted of customer service and general administrative duties
- Employment terminated due to lack of work for position.
Administrative Officer
Whitsunday Shire Council
11.2003 - 02.2004
- ssistance in research and archiving
- Left employment for a permanent position.
Administrative Trainee
Whitsunday Shire Council
11.2002 - 11.2003
- Worked within Building and Environmental Services Department learning administrative role within office
- Some tasks included development of new forms for use by the Building and Plumbing inspectors and archiving
- Employment ended due to there being no positions available for application at completion of the traineeship.
Cashier Junior Supervisor / Floor Staff
Woolworths
11.2007 - 10.2008
- Employed as cashier, moved quickly to Junior Supervisor overseeing junior staff in closing down front end and registers for the night
- Assisted regularly in stock rotation refilling of shelves for next day trading
- Left employment due to minimal hours received.
Laundry / Kitchen Hand
Proserpine Nursing Home
04.2004 - 06.2004
- Assisting in food/ drink preparation delivering and cleaning up of meals for residents in the kitchen and folding of residents personal items for distribution to their rooms
- Preparation of resident trays for breakfast deliveries
- Left employment for a permanent position.
Deli Assistant
Woolworths
09.2001 - 11.2002
- Customer service, stock rotation and stock take, slicing and handling meat, backup and preparation, general and deep cleaning.
Assistant Baker
Franklins Fresh
08.1998 - 08.2001
- Customer service, stock rotation and stock take, cooking breads and pastries, general cleaning.
Assistant Baker
Fresh Fields Supermarket
01.1998 - 08.1998
- Customer service, stock rotation and stock take, cooking breads and pastries, general cleaning.
Education
01.2011
01.2010
01.2005
01.2005
01.2003
Proserpine State High School
01.1999
High School Diploma -
Proserpine State High School
Proserpine, QLD 480001.1999
01.1999
Proserpine State High School
Proserpine, QLD 480001.1997
Skills
- Attention to detail, fast learner, professional and friendly, excellent customer service skills, ability to work well on own and within a team environment Additional skills:
- MS Office Suite
- Administrative abilities
- Database Management
- Client service and support
- Administrative Support
- Knowledgeable in StrataMax and StrataVote
- Financial Reporting
- Data Entry
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Financial Management
- Teamwork and Collaboration
- Customer Service
- Professional and Courteous
- Administration and Reporting
Additional Information
Experienced Strata Manager with 15 years in the industry. Experienced in training staff, and office management. Proficient in the use of Microsoft Programs including Word, Excel, Power Point, Access and Publisher; and building management programs including StrataMax and StrataVote.
References Referees
- Melissa Braney, 0458 272 102, Partner Archers the Strata Professionals
- Robert Lloyd-Lewis, 0417 615 541, Retired Director Body Corp Services Whitsunday
- Rob Taylor, 0428 466 124, Ex CEO PRDnationwide Whitsunday
- Helen O’Keefe, 0429 869 904, Ex HR PRDnationwide Whitsunday
- Shane Bradford, (07) 4948 3411, Ex Manager Big W Whitsundays
- Wayne Lang, 0404 888 722, Previous employer
- Eve Graham, (07) 4945 5777, Senior Supervisor Woolworths Proserpine
- Janine Muller, 0408 265 231, Previous Employer
- Steve Muller, 0409 265 231, Previous Employer
Personal Information
- Health Status: Average - Non-smoker, occasional light drinker.
- Date of Birth: 04/26/82
Hobbies and Interests
Fashion design, craft, painting, drawing (sketch, technical), hiking, soccer, music, dancing, reading, needle craft and sewing.
Timeline
Strata Community Manager
Archers the Strata Professionals
04.2022 - 03.2024
Body Corporate Manager / Director
Body Corp Services Whitsunday
02.2013 - 04.2022
Body Corporate Manager
PRDnationwide Whitsunday
03.2009 - 02.2013
Various
Big W Whitsunday
10.2008 - 04.2022
Office Manager
Whitsunday River & Reef Real Estate
12.2007 - 03.2009
Cashier Junior Supervisor / Floor Staff
Woolworths
11.2007 - 10.2008
Property Manager
LJ Hooker Whitsunday
10.2007 - 11.2007
Property Management Assistant / Front Desk Support
Raine & Horne Whitsunday
02.2007 - 08.2007
Receptionist
Ray White Whitsunday (Belmar Investments Pty Ltd)
07.2006 - 02.2007
Receptionist
Ray White Whitsunday (Trump Lifestyle Pty Ltd)
06.2004 - 07.2006
Laundry / Kitchen Hand
Proserpine Nursing Home
04.2004 - 06.2004
Administrative Officer
Mitton Consulting
02.2004 - 04.2004
Administrative Officer
Whitsunday Shire Council
11.2003 - 02.2004
Administrative Trainee
Whitsunday Shire Council
11.2002 - 11.2003
Deli Assistant
Woolworths
09.2001 - 11.2002
Assistant Baker
Franklins Fresh
08.1998 - 08.2001
Assistant Baker
Fresh Fields Supermarket
01.1998 - 08.1998
Proserpine State High School
High School Diploma -
Proserpine State High School
Proserpine State High School
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