Quevee Escopete
Rothwell,QLD
Summary
Proven Junior Manager at Ericson Computer and Electronics Center, adept in strategic planning and team coordination. Leveraged technical aptitude and excellent communication to enhance team productivity and customer satisfaction. Achieved significant improvements in operational efficiency and cost savings, demonstrating a keen attention to detail and a strong problem-solving ability.
Experienced with managing detailed tasks efficiently and accurately. Utilizes organizational skills to improve workflow and productivity. Knowledge of industry best practices and commitment to maintaining high standards.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Detail Associate
Village Motors
01.2023 - Current
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Mastered advanced polishing techniques resulting in high-quality paint finishes that exceeded client expectations.
- Kept abreast of industry trends and advancements in detailing products, incorporating best practices into daily operations regularly.
- Collaborated with team members to ensure comprehensive detailing services were provided efficiently.
- Completed thorough inspections of completed work to guarantee top-quality results for customers consistently.
- Delivered consistent quality results with thorough vacuuming, shampooing, and detailing of vehicle interiors.
- Ensured customer satisfaction through clear communication and understanding of client preferences, delivering tailored detailing services.
- Consistently met deadlines for completion of detailing assignments, ensuring prompt delivery of vehicles back to customers.
- Increased customer satisfaction by providing timely and efficient services with attention to detail.
- Effectively prioritized tasks for multiple simultaneous projects minimizing wait times for clients.
Junior Manager
Ericson Computer and Electronics Center
04.2018 - 11.2022
- Reported project results to senior project manager.
- Optimized inventory control processes, minimizing stock discrepancies and maximizing cost savings.
- Established efficient workflows within the team by utilizing task delegation techniques based on individual strengths and skills.
- Resolved customer complaints swiftly and professionally, maintaining a high level of customer satisfaction.
- Streamlined office operations for increased efficiency and reduced overhead costs.
- Performed basic clerical duties, set up meetings and assisted with budgeting reports.
- Negotiated favorable contracts with vendors or suppliers, ensuring cost-effective procurement of goods or services.
- Implemented innovative training programs to upskill employees, leading to enhanced workforce competency.
- Analyzed sales data regularly, identifying patterns or trends that informed strategic decision-making processes within the organization.
- Supported management protocols, decisions and plans within company structure, atmosphere and culture.
- Developed comprehensive action plans addressing areas requiring improvement identified during internal audits.
- Developed and executed successful marketing campaigns, resulting in higher brand visibility.
- Monitored industry trends closely to identify potential opportunities for company expansion or improvement.
- Enhanced team productivity by implementing efficient project management strategies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Bachelor of Engineering - Civil Engineering
University of The Sunshine Coast
Sunshine Coast, QLD11-2027
Skills
- Workplace safety
- Team coordination
- Visual inspection
- Sales support
- Technical aptitude
- Safe chemical usage
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Team collaboration
- Relationship building
- Task prioritization
- Strategic planning
- Work planning
- Excellent communication
Timeline
Detail Associate
Village Motors
01.2023 - Current
Junior Manager
Ericson Computer and Electronics Center
04.2018 - 11.2022
Bachelor of Engineering - Civil Engineering
University of The Sunshine Coast
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