Quin Bircham
Keperra
Summary
Accomplished Bakery Co-founder and bread Baker with a proven track record in pastry and sourdough baking, and exceptional customer relations who is Keen on hard work while remaining professional and courteous to staff and customers.
Overview
7
7
years of professional experience
Work History
Head Baker
Fornax Group LTD
09.2024 - 03.2025
- Assisted with creating promotions to highlight bakery offerings and drive sales.
- Developed unique recipes and confections to set bakery apart from competition.
- Managed training, disciplining and motivating employees.
- Oversaw budgets and cost controls to maintain efficient operations.
- Complied with health and safety codes to protect staff and customers.
- Interpreted data and performance metrics, escalating issues to management as necessary.
Bakery Co-founder
Rolling in Dough Bakery
09.2023 - 05.2024
- Established foundational processes for business operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Created succession plans to provide continuity of operations during leadership transitions.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Managed financial, operational and human resources to optimize business performance.
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained accurate inventory of baking supplies and ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Processed customer orders and payment transactions.
- Prepared dough for variety of pastries, cakes and breads.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Hospitality Business Co-Owner
Peppercorn Catering and Event Planning
08.2022 - 05.2024
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked, ordered produce and completed stock takes of business inventory.
Lunch-Bar Co Owner, Chef and Baker.
Peppercorn Lunch Bar
08.2022 - 07.2023
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Coordinated with team members to prepare orders on time.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Developed close relationships with suppliers to source best ingredients.
- Assisted with menu development and planning.
Baker
Pocket Bakery
06.2020 - 08.2022
- Produced consistently high-quality baked goods for customers.
- Operated cash registers and processed payments accurately.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained accurate inventory of baking supplies and ingredients.
- Cleaned and maintained kitchen equipment and oven.
Bakery Assistant
Flevuer Breads
01.2019 - 01.2020
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Operated commercial kitchen equipment and tools.
- Lifted and moved items weighing over 30kg using proper lifting techniques.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Measured and mixed ingredients accurately to assist in baking process.
Chef
Bethlehem Birthing Centre
01.2018 - 01.2019
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Coordinated with team members to prepare orders on time.
- Set up and broke down kitchen for service.
Education
Apprenticeship in Pastry Level 4 -
Bakels NZ
New Zealand12.2023
Certificate of Cookery Level 3 -
Queensland Resort College
New Zealand12.2018
NCEA Level 3 - College/High School
Tauranga Boys College
Tauranga NZ12.2017
Skills
- Pastry Baking
- Sourdough Bread Baking
- Customer Relations
- Business Planning
- Kitchen Equipment Operation
- Food Safety
- Opening and closing duties
- Quality Control
- Order Fulfillment
- Workplace Safety
- Knife Skills
- Portion control
- Data analysis
- Relationship Building
- High Drive to be better
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head Baker
Fornax Group LTD
09.2024 - 03.2025
Bakery Co-founder
Rolling in Dough Bakery
09.2023 - 05.2024
Hospitality Business Co-Owner
Peppercorn Catering and Event Planning
08.2022 - 05.2024
Lunch-Bar Co Owner, Chef and Baker.
Peppercorn Lunch Bar
08.2022 - 07.2023
Baker
Pocket Bakery
06.2020 - 08.2022
Bakery Assistant
Flevuer Breads
01.2019 - 01.2020
Chef
Bethlehem Birthing Centre
01.2018 - 01.2019
Certificate of Cookery Level 3 -
Queensland Resort College
NCEA Level 3 - College/High School
Tauranga Boys College
Apprenticeship in Pastry Level 4 -
Bakels NZ