Experienced professional with 4 years as a Leasing Consultant specialising in social media and office management, 3 years in Sales Administration and 5 years as a Pharmacy Assistant. Proven expertise in driving property visibility through strategic social media campaigns, optimising sales processes for revenue growth and ensuring high standards of pharmaceutical service. Known for analytical thinking, problem-solving abilities, and a commitment to excellence. Seeking to leverage diverse skills and experience in a new role focused on achieving business success and professional development.
Overview
12
12
years of professional experience
Work History
Leasing Agent
Ray White Bensville & Empire Bay
01.2020 - Current
Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
Participated in property inspections to prepare for move-ins and move-outs.
Generated leads through various marketing channels such as social media platforms, email campaigns and print advertising materials.
Monitored advertising effectiveness by gathering information about market competition in local area.
Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
Improved customer engagement with tailored content creation and social media management.
Strengthened online presence through engaging social media management and consistent posting schedules.
Supported office management by maintaining supplies inventory, coordinating schedules and handling incoming correspondence.
Sales Administrator
Ray White Bensville & Empire Bay
10.2017 - 01.2020
Maintained efficient office operations by handling errands and administrative functions.
Coordinated appointments to show marketed properties.
Supported successful property transactions by effectively coordinating appointments, open houses and showings.
Increased client satisfaction by providing exceptional customer service and efficiently addressing inquiries.
Contributed to increased sales volume by assisting in the creation of persuasive marketing materials for property listings.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail.
Assisted coworkers and staff members with special tasks on daily basis.
Executed social media plans to create cohesive online presence.
Increased customer engagement with targeted social media campaigns, newsletters, and blog posts.
Pharmacy Assistant
Bensville Pharmacy
04.2012 - 09.2017
Assisted pharmacists in maintaining a well-organised and clean pharmacy environment for optimal workflow.
Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Assisted pharmacy staff with preparing medications and filling orders.
Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Merchandised over-the-counter goods and rotated stock.
Assisted customers in selecting over-the-counter medications and health care products.
Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Established and maintained patient profiles, updating organisational database with current information.
Education
High School Diploma -
Green Point Christian College
Green Point, NSW
11.2014
Skills
Customer and client relations
Office Administration
Office management experience
Goal-oriented mindset
Telephone and email etiquette
Attention to Detail
Relationship Development
Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
Social Media Management (Facebook, Instagram)
Photo and Video Editing
Content Creation
Community Engagement
Timeline
Leasing Agent
Ray White Bensville & Empire Bay
01.2020 - Current
Sales Administrator
Ray White Bensville & Empire Bay
10.2017 - 01.2020
Pharmacy Assistant
Bensville Pharmacy
04.2012 - 09.2017
High School Diploma -
Green Point Christian College
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