Quintin Dwyer
Sydney,NSW
Summary
Hard working Data Center Technician and Networking Enthusiast, looking to acquire new skills in by further involvement in the Data Center and Networking industry
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Data Center Operations Technician
IseekKDC Services
11.2023 - Current
- Reduced downtime through proactive troubleshooting and resolution of network, server, and storage issues.
- Streamlined DC operations by implementing efficient monitoring protocols and procedures.
- Developed comprehensive documentation for DC processes, empowering team members to work more efficiently.
- Managed several successful hardware installations and decommissions, ensuring that projects were completed on time and within budgetary constraints.
- Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
- Planned and Reactive maintenance of DC Assets including BMS, SCADA, DRUPS, UPS, Gensets, CRAC, HVAC, Chillers.
Network Operations Center Technician
Ecanet Engineers at Keppel Datacentres
02.2023 - 11.2023
- Reduced network downtime by proactively monitoring and troubleshooting issues in 24/7 Network Operations Center.
- Managed multiple projects simultaneously, prioritizing tasks according to deadlines and resource availability.
- Troubleshot Layer 1-3 connectivity issues across various platforms such as routers, switches, firewalls.
IT Administrator
Admore Pty Ltd
11.2021 - 02.2023
- Increased productivity by providing comprehensive technical training to employees on various hardware and software tools.
- Collaborated with cross-functional teams to identify technology needs and implemented appropriate solutions for improved workflow efficiency.
Sales Assistant
Liquorland Sans Souci
10.2016 - 11.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
Education
Bachelor of Engineering - Mechanical Engineering
University of Technology
Sydney NSW 02.2017 - 05.2021
High School Diploma -
St. Mary's Cathedral College
Sydney, NSW12.2015
Skills
- Data Center Infrastructure
- System monitoring
- Power Distribution
- Hardware maintenance
- TCP/IP
- Routing OSPF, EIGRP, RIP
- Switching STP, VLAN
- PAGP, LACP
- DNS, NAT, DHCP
- Configure SSH, Telnet Access
- Automation and Programming
- Python, JSON, XML, Ansible
Certification
- Began Cisco Certified Network Professional, Python PCEP/ PCAP Certification (Estimated complete EOY)
- CCNA - Cisco Certified Network Associate
- Linux Certification
- Cisco Certified Support Technician and Net Academy Courses
Interests/Projects
- Fortinet- F5 (Fortimanger and Fortigate)
- Palo Alto Certification
- Juniper Certification
- Cloud Certification (Google, Microsoft, Amazon, VMWare)
- Volunteering in Tech related events, time with Family and Friends
References
available upon request
Timeline
Data Center Operations Technician
IseekKDC Services
11.2023 - Current
Network Operations Center Technician
Ecanet Engineers at Keppel Datacentres
02.2023 - 11.2023
IT Administrator
Admore Pty Ltd
11.2021 - 02.2023
Bachelor of Engineering - Mechanical Engineering
University of Technology
02.2017 - 05.2021
Sales Assistant
Liquorland Sans Souci
10.2016 - 11.2022
High School Diploma -
St. Mary's Cathedral College
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