Quintin Gillett
Melbourne Airport
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
Work History
Forklift Operator
Costa's Mitre 10
04.2022 - 09.2023
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded materials and goods at designated locations for best project availability.
Sales Assistant
KennardsHire
12.2021 - 04.2022
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Delivered employees and materials to job sites daily.
- Worked directly with customers to assess damage and incompleteness of orders.
- Undergoing Duty Manager training
Carpenter
Profix Windows
12.2019 - 11.2021
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Completed installations of building structures, trim, flooring and cabinetry.
- Planned and executed work with proper tools and materials to maximize productivity.
- Followed established job site safety regulations and maintained safe and clean work area.
- Monitored tool and equipment condition and arranged repairs.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Built and hung custom doors and frames.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Installed interior doors and hardware, accessories, cubicle curtain tracks and TV brackets.
- Completed tasks according to technical document requirements and specifications to work with accuracy.
- Followed protocols and stayed organized to provide personal and teammate safety.
Sales Manager
Jaycar Electronics
02.2017 - 02.2020
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Held weekly meetings with Sales to identify techniques to overcome sales obstacles.
Education
High School Diploma -
Wyndham Central Collage
Werribee, VIC12.2017
Skills
- Proper Staffing
- Merchandising Proficiency
- Demand Generation
- Upselling Strategies
- Credit and Debt Card Processing
- POS Inventory System Operation
- Stockroom Management
- Payment Processing
- Following Supervisor Instructions
- Safe Equipment Handling
- Political Knowledge
- Suggestive Selling
- Store Opening and Closing
- Cash Control
- Staff Assignments
- Superior Organizational Skills
- Till Counting
- Inventory Management Strategy
- Team Meetings
- Client Meetings
- Team Management Understanding
- Answering Customer Questions
- Building Customized Solutions
Timeline
Forklift Operator
Costa's Mitre 10
04.2022 - 09.2023
Sales Assistant
KennardsHire
12.2021 - 04.2022
Carpenter
Profix Windows
12.2019 - 11.2021
Sales Manager
Jaycar Electronics
02.2017 - 02.2020
High School Diploma -
Wyndham Central Collage
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