Quintin Roux
Perth,Australia
Summary
Experienced Support Person equipped with a wealth of experience in Mental Health & Disability support. Well versed in guiding individuals to build life skills and managing challenging circumstances while working towards life goals. Compassionate and positive with an in depth understanding of mental health challenges, providing support and guidance to those impacted by such.
Overview
8
8
years of professional experience
Work History
Support Partner – Dementia Care
2Flourish
08.2023 - Current
- Assist clients in meal preparation and provide dining oversight
- Perform and assist in performing daily household duties such as cleaning, gardening, and other household maintenance
- Support and facilitate clients in undertaking tasks of their choosing outside the home
- Tasks include shopping, engaging in recreational activities, support to medical appointments etc
- Provide emotional support and friendship
- Build and maintaining trusting and lasting relationships with clients, their families, and other relevant supports
- Observe client’s behaviour and needs, and documenting/communicating these observations with the clients and their supports
- Express genuine empathy and always having the clients’ best interests at heart.
- Provided clear, concise documentation of support interactions for internal reference and improved service delivery.
- Participate in continuous learning opportunities and mentoring.
Mental Health Support Worker - (Casual)
Suitsme
01.2023 - Current
- Enhance client well-being by providing empathetic and compassionate support in daily activities.
- Reduce client anxiety through active listening, problem-solving, and crisis intervention techniques.
- Improved client outcomes with accurate documentation of mental health symptoms and progress.
- Collaborate with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
- Contribute to positive team dynamics by maintaining open communication with colleagues about shared caseloads.
Life Coach
ConnectWithQuin
01.2023 - Current
- Working together to improve coaching client's lifestyle, health or eating behaviours, and relationships by working on their current mindset, beliefs, thoughts and feelings about themselves and their life.
- Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
- Provide ongoing support to clients as they navigated life transitions or challenges, fostering resilience and adaptability.
- Guide clients to overcome limiting beliefs and barriers, resulting in increased self-confidence and personal empowerment.
- Facilitate and create a safe, non-judgmental, non-pressured environment for staff to slow down, step back and freely reflect on their work/practice and personal development
- Facilitate staff to enhance self-awareness to recognize areas where further development is required to improve staff resilience, creativity, emotional intelligence, and confidence
Disability Support Worker
Community Care Trust
04.2023 - 07.2023
- Build rapport with the new youth and his family who joined the service
- Familiarize myself with the youth's routine, likes, dislikes & ways in which he communicates
- Observe and facilitate new staff to build rapport with youth and provide support and encouragement where needed
- Create daily tasks and routines to guide staff and support youth
- Observe and record relevant information regarding youth we support's wellbeing, interactions with staff, mood, and routine
- Gradually work towards educating, supporting, and encouraging youth to carry out daily tasks independently or with minimal support and encouragement
- Maintained safety with tidy, clean, and hazard-free home environments
- Prepared nutritious meals to meet individual dietary needs
- Checked medication schedules and needs to enforce medication administration standards team-wide.
Disability & Aged Care Support Worker
Manawanui Support Ltd
01.2023 - 07.2023
- Assisted supported person with daily living needs to maintain self-esteem and general wellness
- Helped supported person manage and reach individual goals, supporting independent progression and social skills
- Transported person to appointments, shopping venues and entertainment events according to determined schedule
- Kept supporting person to engage in social networks and communities for personal health and growth
- Supported person dealing with mental health and emotional issues.
Business Partner, Cleaner & Gardener
Done And Dusted, Inside & Out
09.2022 - 04.2023
Community Support Worker - Intensive Youth Service
Brackenridge Services Limited
10.2021 - 12.2021
- Act as a key worker and advocate supporting the individual through the person-centered planning process (What You Need to Know about Me) and implement agreed goals
- Develop people's circles of support by developing and maintaining friendships and relationships in their community
- Actively promote the New Zealand Disability Strategy, Pathways to Inclusion and work to implement the recommendations of the Ordinary Life report
- Actively encourage, promote and role model a healthy lifestyle and contribute to the health, safety and security of individuals and their environment
- Complete all necessary documentation within the required timeframe
- Regularly review and modify individual support plans as required
- Communicate information to the relevant people including individuals, family/whanau, staff, and other agencies
- Support individuals to perform their personal care including bathing, dressing, shaving, and toilet needs and actively promote the importance of a good standard of personal hygiene and physical appearance
- Providing practical, safe, and supportive care to children and young people including face to face nurturing
- Facilitate and support individuals in decision making, promoting choice and involvement giving full regard to initiatives aimed at promoting individual empowerment
- Actively support people's participation in social, leisure, educational and employment opportunities within the local community and in line with ordinary life principles
- Promote opportunities for the people you support to explore their cultural and spiritual linkages
- Implement Active Support within the values of involvement, participation and relationship building
- Participated in the development and implementation of individual plans for clients, including reporting of children and young people's progress
- Support individuals with managing household and personal finances in accordance with Brackenridge's financial procedures
- Implement any specific learning development programs e.g
- Use of public transport, work, and social skill development
- Ensure that risk policies are followed, and that Health & Safety, fire, accident and incident recording and other policies and procedures are observed
- Support individuals in obtaining and attending relevant medical care/appointments as appropriate
- Administer and record medication in line with Brackenridge's policies
- Manage personal stress generated by the working environment
- Maintain a professional image, attitude, and behavior, in line with Brackenridge policies and procedures at all times
- Identification of individual needs wishes and aspirations.
Community Support Worker - Youth Respite
Brackenridge Services Limited
08.2021 - 10.2021
- Identification of individual needs wishes and aspirations
- To contribute to the health, safety and security of individuals and their environment
- To develop people's circles of support by developing and maintaining friendships and relationships in their community
- Act as a key worker and advocate supporting the individual through the person-centered planning process (What You Need to Know about Me) and implement agreed goals
- Facilitate and support individuals in decision making, promoting choice and involvement giving full regard to initiatives aimed at promoting individual empowerment
- Actively support people's participation in social, leisure, educational and employment opportunities within the local community and in line with ordinary life principles
- Promote opportunities for the people you support to explore their cultural and spiritual linkages
- Actively promote the New Zealand Disability Strategy, Pathways to Inclusion and work to implement the recommendations of the Ordinary Life report
- Implement Active Support within the values of involvement, participation and relationship building
- Actively encourage, promote and role model a healthy lifestyle (diet, fitness etc.)
- Complete all necessary documentation within the required timeframe
- Regular review and modification of individual support plans as required
- Communicate information to the relevant people including individuals, family/whanau, staff, and other agencies whilst ensuring that confidentiality is appropriately maintained
- Support individuals to perform their personal care including bathing, dressing, shaving, and toilet needs and actively promote the importance of a good standard of personal hygiene and physical appearance
- Support individuals with managing household and personal finances in accordance with Brackenridge's financial procedures
- Implement any specific learning development programs e.g
- Use of public transport, work, and social skill development
- Ensure that risk policies are followed, and that Health & Safety, fire, accident and incident recording and other policies and procedures are observed
- Support individuals in obtaining and attending relevant medical care/appointments as appropriate
- Administer and record medication in line with Brackenridge's policies
- Assist people who require moving and handling support in accordance with Brackenridge's policies and procedures
- Maintain a professional image, attitude, and behavior, in line with Brackenridge policies and procedures always.
Senior Support Worker
The Salvation Army, Men's Supportive Accommodation
02.2020 - 04.2021
- Lead shift in absence of management
- Oversaw support workers in the administering medication to clients as per prescriber & medication policy instructions
- Documented relevant client daily activities, behaviors and incidents for permanent record
- De-escalated conflict
- Supported clients in regard to decision making and lifestyle choices
- Developed and maintained positive relationships among support workers and clients, and clients and clients
- Liaised with on-call management regarding notable incidents or concerns that occur
- Assisted support workers in making complex decisions
- Followed up on unresolved matters from previous shift.
Support Worker
The Salvation Army, Men's Supportive Accommodation
03.2018 - 02.2020
- Documented client daily activity and behavioral changes in confidential files
- Administered medication to clients as per prescriber & medication policy instructions
- Liaised with senior support worker when making decisions on complex matters
- Orientate new client to the hostel
- Supported clients during mealtimes
- Established and maintained relationships with clients, staff and other client supports
- Encouraged clients to engage with their individual care plans.
Residential Youth Care Worker
Ministry Of Social Development
08.2017 - 02.2018
- Completed clear and concise documentation of youth behavior and actions
- Evaluated needs of youth and outlined measures to address
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling
- Lead and participated in a structured behavioral-change program for a particular young person
- Participated in peer and other reviews of the home program and successful interventions
- Worked as part of a team in the group home to provide a safe, caring, structured, family-like environment, which encouraged the young peoples' learning of life skills, positive social relationships and contributions to group and family life.
Community Mental Health Support Worker
Pathways Health
01.2017 - 08.2017
- Collaborated with physicians, case workers and nurses to plan and coordinate individual support plans
- Administered medication to clients as per prescriber & medication policy instructions
- Encouraged the clients supported in the residential and mobile services to build increased levels of independence through responsive and individualized (person-centered) planning processes
- Liaised with client case manager bi-monthly
- Monitored and documented relevant changes in client behavior and mental states.
Mental Health Support Worker
Pathways Health
04.2016 - 01.2017
- Monitored and documented relevant changes in client behavior and mental states
- Worked alongside clients towards achieving their individual goals
- Provided adults and youth with mental and emotional support during their stay in a respite home
- Encouraged the clients supported in the residential and mobile services to build increased levels of independence through responsive and individualized (person-cantered) planning processes
- Administered medication to clients as per prescriber & medication policy instructions.
Education
Diploma - Counselling
Australian Institute of Professional Counsellors
Perth, WA2028
Supervision - Health & Social Service Professional Supervision Skills Course -
Coaching & Mentoring Centre
06.2023
Advanced Certificate : Holistic Health & Nutrition Coaching -
Mind Body Food Institute
03.2023
Level 4 Mental Health & Addiction Support Certificate : Mental Health & Addictions -
Southern Institute of Technology
12.2017
Skills
- Compassionate
- Patient
- Self-aware
- Client focussed
- Self determined
- Critical thinker
- Emotionally intelligent
- Collaborative
- Strong communicator
- Active listener
- Organized
- Trustworthy
- Hospitable
- Confident
- Strong client advocate
Languages
English & Afrikaans
Pastime Activities
- Cooking
- Yoga & Pilates
- Exercise
- Online computer gaming
- Photography
- Personal Development
- Socializing with friends & family
- Nature walks
- Working & learning alongside amazing people
- Road trips
Wa Driver License
EXP AUG 2028
Personal Information
- Citizenship: New Zealand
- Nationality: South African
Workplace Checks
Working With Children Check (WWC) - Valid until January 2027
NDIS Worker Screening - Valid until August 2028
Timeline
Support Partner – Dementia Care
2Flourish
08.2023 - Current
Disability Support Worker
Community Care Trust
04.2023 - 07.2023
Mental Health Support Worker - (Casual)
Suitsme
01.2023 - Current
Life Coach
ConnectWithQuin
01.2023 - Current
Disability & Aged Care Support Worker
Manawanui Support Ltd
01.2023 - 07.2023
Business Partner, Cleaner & Gardener
Done And Dusted, Inside & Out
09.2022 - 04.2023
Community Support Worker - Intensive Youth Service
Brackenridge Services Limited
10.2021 - 12.2021
Community Support Worker - Youth Respite
Brackenridge Services Limited
08.2021 - 10.2021
Senior Support Worker
The Salvation Army, Men's Supportive Accommodation
02.2020 - 04.2021
Support Worker
The Salvation Army, Men's Supportive Accommodation
03.2018 - 02.2020
Residential Youth Care Worker
Ministry Of Social Development
08.2017 - 02.2018
Community Mental Health Support Worker
Pathways Health
01.2017 - 08.2017
Mental Health Support Worker
Pathways Health
04.2016 - 01.2017
Diploma - Counselling
Australian Institute of Professional Counsellors
Supervision - Health & Social Service Professional Supervision Skills Course -
Coaching & Mentoring Centre
Advanced Certificate : Holistic Health & Nutrition Coaching -
Mind Body Food Institute
Level 4 Mental Health & Addiction Support Certificate : Mental Health & Addictions -
Southern Institute of Technology
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