Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Quinton Goldstone

Varsity Lakes,Australia

Summary

Results-driven Senior Store Manager with a successful history at MyCar Robina, driving over $1.3 million in sales growth from 2020 to 2024. Proficient in automotive tyre fitting and celebrated for exceptional team leadership, achieving the highest customer and team retention rates in Queensland. Renowned for operational efficiency and excellence in customer relationship management.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Store Manager

MyCar Robina
Robina, Australia
01.2020 - Current
  • Oversaw operations for MyCar Robina and multiple stores across the Gold Coast.
  • Consistently surpassed MyCar KPI targets and annually increased store sales performance.
  • Exceptional people management skills and the ability to lead and upskill a diverse team
  • Enhanced operational efficiency through effective inventory oversight.
  • Exhibited proficiency in MoveX, Dayforce, MS Office,Autoguru, Fleetplus and Repco Navigator.

  • Provided strategic advice to enhance the performance of other Store Managers.
  • Participated in continuous industry training and conferences across Australia.
  • Achieved over $1.3 million in sales growth from 2020 to 2024 at Robina MyCar.
  • Achieved top gross profit in Queensland for Mycar during 2023-2024.
  • Ranked No. 3 store nationwide for highest sales in 2024-2025.
  • Ensured adherence to applicable laws and regulations related to motor vehicles.
  • Oversaw comprehensive maintenance programs for fleet vehicles, ensuring operational efficiency and safety.
  • Utilized fleet management software to streamline operations and improve data accuracy.

Store Manager

Bridgestone Select Hervey Bay
Hervey Bay, Australia
01.2015 - 01.2020
  • Managed workshops by coordinating operations effectively.
  • Managed procurement of vehicle parts, workshop consumables, and specialized tires and wheels.
  • Facilitated customer inquiries regarding quotes, managed bookings, and offered aftercare services over the phone and directly.
  • Surpassed sales goals by consistently achieving high revenue targets.
  • Managed office operations and performed cash transactions.
  • Led monthly OH&S meetings on safety protocols.
  • Acquired specialized knowledge through completion of Certificate IV in Automotive Management program.

Tyre Technician/ Store Manager

Bridgestone Select Helensvale/Southport
Helensvale/Southport, Australia
01.2013 - 01.2015
  • Provided information to assist with customer inquiries over the phone.
  • Executed accurate wheel diagnostics to ensure optimal vehicle operation.
  • Completed tyre and suspension fittings for diverse vehicles.
  • Achieved sales targets consistently.
  • Managed parts supply to keep inventory levels optimal.
  • Implemented and monitored OH&S protocols in the workplace to sustain a hazard-free environment.
  • Demonstrated knowledge of products and services to properly present warranties, promotions and advertisements.
  • Performed tire inspections using failure analysis guidelines and made recommendations to maximize cost-effectiveness.
  • Verified accuracy of invoices prior to submitting them for payment processing.
  • Provided advice to customers regarding proper maintenance of their vehicle's tyres.
  • Ensured adherence to applicable laws and regulations related to motor vehicles.
  • Oversaw comprehensive maintenance programs for fleet vehicles, ensuring operational efficiency and safety.
  • Developed and implemented strategic fleet management policies to optimize lifecycle and reduce operational costs.
  • Utilized fleet management software to streamline operations and improve data accuracy.

Education

Certificate II - Steering and Suspension

Automotive Mechanical

Certificate IV -

Automotive Management

Tyre Fitting and Suspension Certificate -

Skills

  • Automotive tyre fitting
  • Suspension
  • Vehicle servicing
  • Management of business operations
  • Leading
  • Mentoring
  • Training staff
  • Business administration
  • Finance
  • Sales
  • Customer relationship management
  • Rapport building
  • Safe working practices
  • Compliance with OH&S
  • Operational efficiency
  • Budgeting and cost control
  • Operations oversight
  • Vehicle fleet management

Certification

  • Certificate II in Automotive Mechanical (Steering and Suspension)
  • Tyre Fitting and Suspension Certificate
  • Certificate IV in Automotive Management

References

  • Benjamin Bexton, Tyre Technician/ Wheel Aligner, Bridgestone Select Hervey Bay, 0456239764
  • Mark Birks, Head Technician, 0420306279
  • Nick Demetriou, Store Manager - MyCar Broadbeach, 0466178152

Timeline

Senior Store Manager

MyCar Robina
01.2020 - Current

Store Manager

Bridgestone Select Hervey Bay
01.2015 - 01.2020

Tyre Technician/ Store Manager

Bridgestone Select Helensvale/Southport
01.2013 - 01.2015

Certificate II - Steering and Suspension

Automotive Mechanical

Certificate IV -

Automotive Management

Tyre Fitting and Suspension Certificate -

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Quinton Goldstone