Summary
Overview
Work History
Education
Skills
Timeline
Generic

Qun Lin

Kellyville,NSW

Summary

Proactive Allocation Analyst with understanding of key performance metrics and drive for continuous improvement. Expert in data analytics, task prioritization and different inventory technologies. Attention to detail and background in merchandise allocation. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in autism disability support Caring Disability Support Worker skilled at working with individuals living with autism issues. Versed in daily living support, meal preparation and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience.

Overview

8
8
years of professional experience

Work History

Truck Driver

ATC Crouiers
04.2020 - 01.2022
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.

Guest Service Representative

Ramada Plaza Hotel & Oasis Convention Center
04.2016 - 09.2019
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Provided guests with information on local attractions, restaurant and transportation services to enhance stay.

Day Program Specialist

4titude
05.2023 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.

Education

Master of Science - Information Technology

Swinburne University of Tech
Melbourne, VIC
05.2010

Bachelor of Science - Computing Science

Swinburne University of Tech
Melbourne, VIC
04.2008

Skills

  • Customer Needs Assessments
  • Work Order Following
  • Regulations Compliance
  • Safety Measures
  • Hazardous Materials
  • Data Reports
  • Shipping Procedures
  • Business Operations
  • Customer Engagement

Timeline

Day Program Specialist

4titude
05.2023 - Current

Truck Driver

ATC Crouiers
04.2020 - 01.2022

Guest Service Representative

Ramada Plaza Hotel & Oasis Convention Center
04.2016 - 09.2019

Master of Science - Information Technology

Swinburne University of Tech

Bachelor of Science - Computing Science

Swinburne University of Tech
Qun Lin