Quoc Cao
Fairfield West,NSW
Summary
I am a goal-oriented individual with a pleasant personality and a great deal of tenacity. An ambitious individual who is able to meet or exceed monthly quotas as well as maximize brand awareness. Organised and dependable candidate who is capable of managing multiple priorities while remaining positive at all times. Ability to accept additional responsibilities in order to achieve team goals. I am a hardworking and passionate job seeker with strong organizational skills who is looking for an entry-level position. Dedicated to helping the team achieve the company's goals.
Overview
5
5
years of professional experience
Work History
Cleanaway Truck Driver
Cleanaway Waste Management
04.2021 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained excellent attendance record, consistently arriving to work on time.
Waste Sorter
Cleanaway Waste Management
11.2022 - Current
- Sorted materials such as metals, glass or plastics into appropriate containers for recycling.
- Inspected materials to determine appropriate placements for repurposing or disposal.
- Worked with clients and visitors to accurately sort materials for further handling.
- Took notes and kept records of equipment and tool maintenance and materials needed, delivered and sorted.
- Checked sorting machines and equipment for functionality and performed both regular maintenance and emergency repairs to restore functionality.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Cashier and Cook
Melville Road Takeaway Shop
02.2018 - 11.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked with over 150 customers a day to understand their needs and provide excellent service
- Resolved problems, improved operations and provided exceptional service
- Used coordination and planning skills to achieve results according to theschedule
- Actively listened to customers, handled concerns quickly and escalated major issues to thesupervisor
Internship Student
Corporate Travel Management
04.2019 - 11.2019
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
Crew Member
McDonald's
04.2018 - 12.2018
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
Education
Bachelor of Management - Tourism And Travel Management
University of Technology Sydney
Sydney, NSW11.2023
Bachelor of Event Management - Events
University of Technology Sydney
Sydney11.2023
Graduate Diploma - Travel And Tourism
Australian Careers Business College
Liverpool12.2019
High School Diploma - undefined
Westfields Sports High School
Fairfield West, NSW2018
Skills
- Analytical and Critical Thinking
- Flexible and Adaptable
- Supporting
- Collaborative
- Conflict resolver
- Customer service
- Self-motivated
- Active listener
- Calm under pressure
- Team player
- Warm and friendly
- Attention to Detail
Accomplishments
- Collaborated with a team of 14 to perform drama at a primary school.
- Helped local temples collect money for charity.
- Film Crew member of 'Bring it on' festival
- Participated in Volleyball tournaments/ member of multiple volleyball clubs
- First in class for ESL from year 8-11
- Completed HSC
- Volunteered for Vinnies
- Participated in local community events at Fairfield Council
- Completed Diploma of Travel and Tourism and currently studying double degree for Travel and Event Management
Hobbies
- Volleyball
- Martial arts
- Volunteering
- Gaming
- Gym
- Running
- Read/listen to Audiobooks and Podcasts
- Listen to music
Languages
- Native Vietnamese speaker
- Able to speak English in professional manner
Timeline
Waste Sorter
Cleanaway Waste Management
11.2022 - Current
Cleanaway Truck Driver
Cleanaway Waste Management
04.2021 - Current
Internship Student
Corporate Travel Management
04.2019 - 11.2019
Crew Member
McDonald's
04.2018 - 12.2018
Cashier and Cook
Melville Road Takeaway Shop
02.2018 - 11.2020
Bachelor of Management - Tourism And Travel Management
University of Technology Sydney
Bachelor of Event Management - Events
University of Technology Sydney
Graduate Diploma - Travel And Tourism
Australian Careers Business College
High School Diploma - undefined
Westfields Sports High School
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