Quoc Bang Vuong

Chester Hill

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Organized Team Leader builds positive rapport, inspires trust and guides teams toward the achievement of organizational goals. A strong facilitator is adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

year of professional experience

Work History

Supervisor

Tea Spot Reserve

09.2022 - Current

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.

Team Lead

Hungry Jack's

02.2022 - Current

Coached team members in techniques necessary to complete job tasks.
Trained new team members by relaying information on company procedures and safety requirements.
Worked different stations to provide optimal coverage and meet production goals.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

Education

Bachelor of Social Work -

Western Sydney University, Sydney, NSW

2026

Skills

Suggestive Selling
Resource Allocation
Workplace Safety

Team Representative
Avid Learner

Languages

English

Native or Bilingual

Vietnamese

Native or Bilingual

Timeline

Supervisor - Tea Spot Reserve

09.2022 - Current

Team Lead - Hungry Jack's