Quoc (Jack) Dinh

Work History

Sales Consultant

Fitness First

01.2013 - 02.2014

Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Followed up with existing customers to provide additional support and address concerns.
Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.

Sales Consultant Representative

Parramatta Motor Group

06.2012 - 12.2012

Collaborated with team members to achieve monthly and quarterly sales targets consistently.
Boosted company reputation through exceptional customer service, resulting in increased repeat business.
Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
Increased sales revenue by implementing effective sales strategies and building strong client relationships.
Adapted communication styles and approaches based on varying client personalities, ensuring a comfortable rapport that facilitated successful negotiations.
Collaborated with team members to achieve monthly and quarterly sales targets consistently.

Storekeeper

CSI Metalshop

01.2011 - 02.2012

Maintained updated records ensuring precise inventory management.
Received product shipments and organized in stockroom storage area.
Tagged merchandise and neatly stocked on shelves and display areas.
Operated forklifts and hand trucks to restock department supply locations.
Enhanced store organization by implementing effective storage solutions and space utilization techniques.
Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
Ordered goods from various vendors to maintain store merchandise levels.
Received, merchandised and arranged all shop items for visual display.

MIG Welder

CSI Metalshop

02.2010 - 12.2010

Measured parts to check compliance with design documents.
Worked closely with quality control personnel to address any identified issues promptly, supporting a continuous improvement mindset within the organization.
Consistently met or surpassed performance goals by effectively prioritizing tasks, managing time efficiently, and demonstrating strong work ethic in all aspects of the MIG Welder position.
Increased production efficiency by maintaining welding equipment and ensuring proper calibration.
Ensured workplace safety by following established guidelines and wearing appropriate protective gear.
Assisted in training new employees on MIG welding techniques, resulting in increased productivity levels for the team.
Upheld company standards for excellence in craftsmanship through consistent attention to detail and commitment to producing high-quality workmanship on each task performed using MIG welding techniques.
Enhanced weld quality by utilizing MIG welding techniques for various metal types and thicknesses.
Reduced project completion time by consistently meeting or exceeding daily welding quotas.
Demonstrated proficiency in operating various cutting tools such as plasma cutters or oxy-acetylene torches, contributing to the accurate preparation of materials for welding.
Improved overall product durability by conducting thorough inspections of welded components and making necessary adjustments.
Achieved high-quality finishes with expert grinding and polishing skills, enhancing the appearance of final products.
Prepared surfaces for welds through scraping, scoring, and other techniques.
Maintained a clean work environment, promoting optimal functioning of equipment and reducing potential hazards.
Developed strong relationships with colleagues across departments, fostering a collaborative working environment that facilitated timely project completions.
Adapted to changing project requirements, demonstrating flexibility in adjusting techniques or materials as needed for successful outcomes.

Clerk

CSI Metalshop

01.2009 - 02.2010

Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

Head Cook

Junee CC Kitchen

02.2005 - 07.2005

Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Trained kitchen staff to perform various preparation tasks under pressure.
Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
Placed orders to restock items before supplies ran out.
Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.

Mortgage Consultant

MCM Homeloans

01.2003 - 02.2004

Enhanced client satisfaction by providing personalized mortgage consultations and addressing their individual needs.
Developed marketing strategies targeting specific demographics within local communities leading to increased brand awareness among potential clients.
Managed a diverse portfolio of mortgage products, offering tailored solutions for various financial situations.
Analyzed complex financial data to determine appropriate loan options for clients based on their unique circumstances.
Streamlined loan application processes for faster approvals and more efficient service to clients.
Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Developed extensive network of referral partners to source new mortgage loan opportunities.
Explained different types of loans pertaining to client situations.
Developed and implemented marketing campaigns to generate new business opportunities.
Processed loan applications and monitored progress from start to finish.
Assisted customers with completing loan applications and other paperwork.
Explained very technical financial information to applicants in easy to understand language.
Negotiated favorable loan terms on behalf of clients, securing advantageous deals that aligned with their financial goals.
Worked with underwriters to fix application problems and resolve issues.
Developed strong relationships with real estate agents, fostering referrals and expanding business opportunities.
Checked loan documents for accuracy prior to closing.

Baker

Bakers Maison

02.2002 - 01.2003

Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Operated and maintained bakery equipment, including ovens and mixers.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Produced consistently high-quality baked goods for customers.
Increased production efficiency through effective time management and multitasking during busy periods.
Trained new employees on bakery methods and procedures.

General Farm Hand

CSI Mechanic Shop

07.2001 - 01.2002

Contributed to a positive working environment through effective communication with team members and supervisors alike.
Maintained farm infrastructure such as fences, gates, and storage facilities through regular inspection and repair work.
Adhered to safety protocols while operating heavy machinery, resulting in a safe work environment for all farmhands.
Completed essential daily tasks such as feeding animals, cleaning enclosures, and checking water supplies to maintain optimal living conditions for livestock.
Maintained farm infrastructure such as fences, gates, and storage facilities through regular inspection and repair work.

General Laborer

CSI Packing Shop Warehouse

12.2000 - 07.2001

Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Performed general housekeeping and cleaning tasks.
Completed tasks efficiently for timely project completion within set deadlines.
Increased productivity with effective communication and collaboration among team members.
Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Assisted team members with tasks that require group effort.
Notified supervisors of defective equipment or material.

Sewing Machinist

CSI Textiles Shop

01.2000 - 12.2000

Adjusted machine settings as needed, ensuring optimal performance across various fabric types and thicknesses.
Balanced speed without compromising quality while meeting tight deadlines.
Collaborated with team members, sharing knowledge and expertise in sewing techniques for improved performance.
Kept up-to-date with industry trends and advancements in sewing technology, applying relevant learnings to daily tasks when appropriate.
Prepared materials before stitching that included measuring patterns properly.
Maintained a clean and organized work area, promoting a safe and efficient working environment for all team members.
Reduced material waste by carefully monitoring fabric usage and making precise cuts during the sewing process.
Troubleshot issues with machines promptly, minimizing disruptions to workflow while maintaining high-quality outputs consistently.
Streamlined production processes by suggesting improvements to existing methods, leading to increased efficiency.
Demonstrated flexibility and adaptability by learning new sewing techniques, embracing various projects, and contributing to the team''s overall success.

Shop Assistant

Son Ha Seafood

02.1998 - 12.1999

Completed daily tasks accurately and on-time to support shop needs.
Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
Provided excellent customer service, promptly addressing inquiries and resolving issues.
Checked incoming orders and organized new stock.
Assisted customers in locating items, ensuring a positive shopping experience.
Completed daily tasks accurately and on-time to support shop needs.
Contributed to team success by supporting colleagues during peak periods or staff shortages.
Organized shelves to remove slow moving items and add new merchandise.
Greeted customers entering store and offered assistance with requirements.
Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Remained calm and composed in tense situations involving angry or upset customers.
Reduced wait times by efficiently processing transactions at the cash register.

Kitchen Hand

Mcdonalds

01.1997 - 02.1998

Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Followed up with existing customers to provide additional support and address concerns.
Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.

Overview

Work History

Sales Consultant

Sales Consultant Representative

Storekeeper

MIG Welder

Clerk

Head Cook

Mortgage Consultant

Baker

General Farm Hand

General Laborer

Sewing Machinist

Shop Assistant

Kitchen Hand

Education

No Degree - Trading

No Degree - Publishing

No Degree - Matched Betting And Value Betting

No Degree - Trading Crypto

Diploma - Real Estate

Certificate IV - Real Estate

Certificate IV - CERT IV Business

Certificate of Technical Studies - Welding

Certificate II - Engineering

Certificate - Test And Tag (Electrical)

No Degree - Cert Construction ( White Card)

Certificate II - Computer Information Systems

High School Diploma -

Skills

Languages

Interests

Summary

Timeline

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