Quratulain (Anna) Mirza
Melbourne,VIC
Summary
Dedicated and experienced educator with a robust academic background in linguistics, English literature, and education. Currently pursuing a Master of Teaching (Secondary) at La Trobe University, Australia, with successful completion of two placements. Multilingual professional fluent in English, Urdu, and Hindi, with over 15 years of experience in education, language teaching, and administrative roles.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Wantirna Mall Clinic
01.2022 - Current
- Manage patient appointments and maintain accurate medical records
- Collaborate with healthcare professionals to ensure efficient clinic operations
Medical Receptionist
Melbourne Orthopaedic Centre
01.2020 - 01.2021
- Handled patient inquiries and appointment scheduling in a fast-paced environment
- Provided exceptional customer service to enhance patient experience
English Language Teacher
EDU Kingdom College
01.2019 - 01.2020
- Developed and implemented engaging curricula for diverse student populations
- Offered individualized support to enhance student learning outcomes
Visiting Faculty
SZABIST
01.2015 - 01.2016
- Taught advanced English communication skills to graduate students
- Collaborated with faculty to enhance curriculum design and teaching methodologies
Lecturer
Mehran University Engineering and Technology
01.2003 - 01.2015
- Delivered lectures on English language and communication skills to undergraduate students
- Mentored students and provided academic guidance to foster their educational growth
Education
Master of Teaching - Secondary
La Trobe University
Melbourne, VIC11-2025
MPhil - Applied Linguistics
Iqra University
Pakistan12.2014
M.A. - English Literature
Sindh University
Pakistan12.2001
Bachelor's Degree - Computer Science
New Port Institute
Pakistan09-2001
B.A. - English Literature
Sindh University
Pakistan12.2000
Skills
- Student Support: Dedicated to providing individualized assistance and fostering student engagement, particularly for those with special needs
- Inclusion and Empathy: Strong commitment to inclusive practices, demonstrating patience and empathy in supporting diverse learners
- Classroom Management: Proficient in maintaining a positive classroom environment and preparing materials for effective instruction
- Effective Communication: Excellent verbal and written communication skills, facilitating collaboration with teachers and staff
- Organizational Skills: Strong organizational abilities, ensuring efficient lesson planning and prioritization of student needs
- Differentiated instruction
- Reading and writing support
- Teacher support and collaboration
- Student health and safety
- Special education support
- Multicultural awareness
- Material preparation
Certification
Certificate IV in TESOL (Teaching English to Speakers of Other Languages), 01/17, Holmesglen Institute, Melbourne, Australia
Languages
Fluent in English
Full Professional
Urdu
Hindi
Personal Information
Australian Citizen
Interests
- Gym Workouts
- Fashion and Style
- Enjoy experimenting with different ingredients and flavors in the kitchen
- I like trying new recipes and food trends
- Passionate about balancing physical health with mental and emotional wellness
- Participating in cultural exchange programs and homestays
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Medical Receptionist
Wantirna Mall Clinic
01.2022 - Current
Medical Receptionist
Melbourne Orthopaedic Centre
01.2020 - 01.2021
English Language Teacher
EDU Kingdom College
01.2019 - 01.2020
Visiting Faculty
SZABIST
01.2015 - 01.2016
Lecturer
Mehran University Engineering and Technology
01.2003 - 01.2015
Certificate IV in TESOL (Teaching English to Speakers of Other Languages), 01/17, Holmesglen Institute, Melbourne, Australia
Master of Teaching - Secondary
La Trobe University
MPhil - Applied Linguistics
Iqra University
M.A. - English Literature
Sindh University
Bachelor's Degree - Computer Science
New Port Institute
B.A. - English Literature
Sindh University
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