Quy Thi La
Perth,WA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Nail Artist
Foxy Nails
Madeley, WA
02.2021 - Current
- Provided manicures and pedicures for clients according to their preferences.
- Created beautiful nail art designs using a variety of techniques, such as airbrushing, hand painting and decals.
- Ensured customer satisfaction by providing high-quality services in a timely manner.
- Maintained cleanliness and hygiene standards throughout the salon.
- Performed regular maintenance on equipment to ensure proper functioning.
- Cleaned and sterilized tools before each client service.
- Educated customers about proper nail care techniques, products and services offered at the salon.
- Consulted with clients regarding desired look for their nails or toes prior to performing services.
- Advised clients on appropriate colors, styles, lengths and shapes based on individual needs.
- Assisted other staff members with tasks when needed.
- Greeted customers upon arrival, answered questions about services offered, made recommendations and scheduled appointments.
- Applied acrylics, gels or wraps to enhance nails' appearance.
- Repaired broken nails or applied artificial tips when necessary.
- Followed safety protocols while working with chemicals used during treatment processes.
- Stocked shelves with supplies such as lotions, creams, polishes and files.
- Conducted inventory checks of all products regularly to ensure adequate supply levels.
- Managed cash register transactions accurately including processing payments from clients.
- Prepared invoices for customers detailing purchased items along with cost of service rendered.
- Provided exceptional customer service by responding promptly to inquiries via phone or email.
- Performed high volume of daily customers gel, acrylic and natural manicures.
- Upsold specials and bundled finger and toe-nail packages to increase personal profit.
Nail Technician
Tulip Nails
Perth City Cetre
01.2020 - 01.2021
- Provided manicures, pedicures and nail treatments to clients.
- Demonstrated knowledge of all products and services offered in the salon.
- Cleaned and sterilized tools and work areas between customers.
- Maintained customer records for future reference.
- Educated clients on proper nail care techniques.
- Conducted consultations with clients to determine their needs and preferences.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Developed creative designs on nails using a variety of colors and materials.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Ensured that safety protocols were followed during each service provided.
- Followed health regulations regarding sanitation practices throughout the salon.
- Responded promptly to customer inquiries and complaints.
- Utilized customer feedback to improve services offered at the salon.
- Provided excellent customer service through friendly interactions with clients.
- Met with clients to discuss needs, service preferences and special requests.
Nail Artist
LA nails
Madeley, WA
01.2015 - 01.2020
- Provided manicures and pedicures for clients according to their preferences.
- Created beautiful nail art designs using a variety of techniques, such as airbrushing, hand painting and decals.
- Ensured customer satisfaction by providing high-quality services in a timely manner.
- Maintained cleanliness and hygiene standards throughout the salon.
- Performed regular maintenance on equipment to ensure proper functioning.
- Cleaned and sterilized tools before each client service.
- Kept up with current trends in nail design and techniques by attending workshops and seminars.
- Greeted customers upon arrival, answered questions about services offered, made recommendations and scheduled appointments.
- Applied acrylics, gels or wraps to enhance nails' appearance.
- Followed safety protocols while working with chemicals used during treatment processes.
- Stocked shelves with supplies such as lotions, creams, polishes and files.
- Conducted inventory checks of all products regularly to ensure adequate supply levels.
- Managed cash register transactions accurately including processing payments from clients.
- Prepared invoices for customers detailing purchased items along with cost of service rendered.
Photography Assistant
Hoang photography
Luanda, Angola
01.2008 - 01.2011
- Assisted photographers with setting up lighting equipment, backdrops and props for studio shoots.
- Organized and labeled digital images according to client specifications.
- Edited raw image files in Adobe Photoshop for post-production work.
- Prepared proofs for clients to review and select final images.
- Maintained photography equipment including cameras, lenses, lights, tripods.
- Coordinated with vendors to ensure timely delivery of products used during photoshoots.
- Evaluated photos taken during shoots to determine which ones should be kept or discarded.
- Loaded film into cameras as well as unloaded it after each session was completed.
- Maintained an inventory of photographic supplies such as film, batteries, memory cards.
- Created slideshows using the captured images from photoshoots for presentation purposes.
- Ensured that all safety precautions were followed while working on location at various sites.
Hair Dresser Assistant
Binh Lieu Hair salon
Binh Lieu, Vietnam
01.2006 - 01.2008
- Greeted customers in a friendly manner to ensure customer satisfaction.
- Cleaned up stations and swept floors after each client service.
- Maintained cleanliness of the salon by sanitizing tools and equipment.
- Organized stock shelves for easy access to supplies needed for services.
- Stocked towels, combs, brushes, scissors, and other necessary items for stylists' use.
- Provided professional advice on hairstyles and color options to clients.
- Checked inventory levels and reordered supplies as needed.
Clothing Reseller
Ha clothing
Moscow, Russia
01.2004 - 01.2006
- Arranged promotional materials around store fixtures to draw attention to featured items.
- Monitored customer feedback about products and services via online reviews.
- Managed inventory levels of clothing items and ensured accuracy of orders.
- Organized, sorted and tagged clothes according to size, color, style.
- Assisted customers with selecting the right clothing sizes and styles.
Education
High School Diploma -
Binh Lieu High School
Binh Lieu, Vietnam 12-2000
Skills
- Sales and Upselling
- Appointment Scheduling
- Sanitation and sterilization
- Sanitation Procedures
- Nail Preparation
- Product Knowledge
- Problem-solving skills
- Service Promotion
- Time Management
- Training and coaching
- Customer Education
- Verbal and written communication
- Sales proficiency
- Customer Service
- Team Collaboration
- Attention to Detail
- Cash Handling
- Relationship Building
- Manicures
- Workspace Organization
- Client Checkout
- Interpersonal Skills
- Multitasking
Affiliations
- gardening
- walks and wildlife
Languages
English
Professional
Vietnamese
Full Professional
Portuguese
Professional
Chinese (Mandarin)
Professional
References
References available upon request.
Timeline
Nail Artist
Foxy Nails
02.2021 - Current
Nail Technician
Tulip Nails
01.2020 - 01.2021
Nail Artist
LA nails
01.2015 - 01.2020
Photography Assistant
Hoang photography
01.2008 - 01.2011
Hair Dresser Assistant
Binh Lieu Hair salon
01.2006 - 01.2008
Clothing Reseller
Ha clothing
01.2004 - 01.2006
High School Diploma -
Binh Lieu High School
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