Quyen Kim Nguyen

Eagle Heights

Summary

Detail-oriented Accounts and Administration professional with over 10 years of experience in financial operations, office management, and customer service. Seeking a challenging role where I can contribute strong organisational, accounting, and administrative skills while continuing to develop professionally within a growth-focused organisation.

Highly organised and detail-oriented professional with proven experience in administrative and accounting functions as well as hand on strong experience in customer service in retail/sale. Adaptable to fast-paced and diverse business environments, with strong skills in financial processes, organisation, and operational support.

Overview

years of professional experience

Work History

Retail / Account Assistant

Masternail Supply

01.2021 - Current

Accounts receivable and payable, ensuring all transactions were processed accurately and on time
Generated debtor invoices and actively monitored and followed up on outstanding payments
Maintained accurate financial records while managing daily cash handling activities
Coordinated the procurement of stock and operational supplies
Stocktake and prepare orders
Customer enquiries and complaints dealing
Process and dispatch of orders
Administered logistics processes, including customs clearance and transport coordination

Retail / Accounts Administrator

American Beauties Supplies

06.2015 - 08.2019

Managed accounts receivable and payable processes, ensuring timely and accurate transactions
Performed debtor invoicing and followed up on outstanding payments
Prepared quarterly BAS documentation for submission to accountants
Maintained accurate financial records and performed cash handling duties
Coordinated procurement of stock and supplies
Managed logistics, including customs clearance and transport arrangements

Office Administrator / Accounts Assistant

02.2009 - 05.2015

Performed monthly account reconciliations to ensure accuracy
Managed invoicing processes for accounts payable and receivable
Handled banking transactions and daily cash management
Assisted with payroll processing and related administrative tasks
Provided administrative, personal assistant, and accounts support to the team
Administration duties/ PA

Education

Certificate III - Accounts Clerical

Financial Services

HOSPITALITY Operations Cert II -

High School Certificate -

Skills

- Calm and professional under pressure
- Quick learner of new systems and processes

- Strong organisational and coordination abilities
- Reliable and adaptable across shift-based environments

Timeline