Quyen La

At Fresh to Go, I had worked at three different positions: line worker, labeler, and team leader.

• Performed various tasks on the production line, ensuring efficiency and accuracy.
• Operated labeling machines, and ensured proper packaging and branding.
• Led a team, assigned tasks, and maintained workflow to meet production targets.
• Trained and supervised team members, ensuring adherence to safety and quality standards.
• Assisted in troubleshooting production issues, and improving processes.

• Provided excellent customer service while handling cash, card, and digital payments.
• Managed transactions accurately and efficiently in a busy retail environment.
• Conducted stocktaking to ensure inventory accuracy, and restocked shelves as needed.
• Assisted in maintaining store cleanliness and organization.

• Company Overview: Warehouse Assistant, Myer Online.
• Receiving online orders daily, packing goods accurately as per company standards.
• Following critical company standards in the aspects of product quality, service speed, cleanliness, and sanitation.
• Maintain operational areas to exceed customer cleanliness, comfort, and convenience expectations.
• Assisting with general warehouse duties, including goods inwards and outwards.

• Provide exceptional online and in-person customer service, negotiating, scheduling projects, and routine bookings; accurately confirming and carrying out tasks according to customer instructions.
• Working in a husband-and-wife team to perform and maintain various handyman tasks.
• Furniture assembly, handyman, garden clean-up, lawn mowing.
• Building and maintaining effective relationships, as well as dealing with customer inquiries and complaints.
• Employing a variety of manual and powered tools in a safe and timely manner, ensuring all PPE, health, and safety standards are adhered to at all times.