Summary
Overview
Work History
Education
Skills
Timeline
Generic
QUYEN LE HANG

QUYEN LE HANG

CROYDON PARK,SA

Summary

Quyen is a seasoned HR professional with a proven track record in implementing strategic HR initiatives, developing employee training programs, and successfully acquiring talents. With expertise in policy development and effective communication, Quyen excels at creating a positive work environment. Additionally, her strong office management skills and ability to drive team performance contribute to consistently achieving exceptional outcomes. By fostering a collaborative work culture that aligns with organizational goals, Quyen consistently delivers outstanding results.


Overview

26
26
years of professional experience

Work History

Executive Assistant

ARCH (former Dwp Australia)
02.2023 - 01.2025


  • In charge of purchasing offices supplies, staff amenities (Newcastle, Melbourne, Sydney, Adelaide)
  • Process travel arrangements (accommodations, flights, transportations,...) for all business trips for personnel from all the studio (Newcastle, Brisbane, Melbourne, Sydney, Adelaide)
  • Raise Purchasing Orders for all general studios expenses.
  • Process general staff reimbursements.
  • Organize, coordinate staffs events, seminars, training, presentation,...
  • In charge of new starters' CVs follow company's template and update semiannual for all staff.
  • Update insurance documents with clients/ on portals annually or when there is change.

Vietnam Studio Director

Dwp - Design Worldwide Partnership
07.2021 - 12.2022

• Provide overall leadership & direction & assume full responsibility for strategy and financial performance of VN studio.
• Ensure day to day operation of the studio
• Ensure a productive, cost-effective, safe & legal workplace for individuals in the studio

Regional HR Leader

Dwp - Design Worldwide Partnership
04.2019 - 06.2021
  • Company Overview: design worldwide partnership
  • Manage the HR functions to comply with both local government regulations of the countries in her division (Vietnam, Philippines, Singapore, UAE and Bahrain) and corporate policies; and to contribute to the effective performance and development of the business
  • Development and execution of regional HR strategy with a focus on growth and performance management in support of the commercial success of the company
  • Ensure compensation and benefits practices and procedures are implemented and supportive of business goals, in line with Group's policy and strategy
  • Turbo boosted induction and employee engagement processes in order to build retention rate across the region
  • Provide advice and support to the Regional Managing Director and the Group HR Director in all HR related practices (performance management & evaluation plan, resource planning, training and recruitment, reward) to develop people strategies and enable the objectives of the business to be reachable
  • Design worldwide partnership

HRBP (HR Manager)

BSI
01.2019 - 04.2019
  • Company Overview: British Standards Institute
  • As part of the senior leadership team, provide full HR professional operational and strategic support to the business:
  • Work as a proactive business partner to drive, influence, advise and support the cultural and people aspects of all organizational change, people process and business improvement initiatives to improve organizational effectiveness and people management to support growth
  • Provide both transformational advice and transactional support across all key areas of HR including recruitment, onboarding, workforce planning, retention, reward, organizational design, employee relations and people development
  • British Standards Institute

HR Manager

Dwp - Design Worldwide Partnership
05.2008 - 12.2018
  • Company Overview: design worldwide partnership
  • Manage the team and their duties to ensure the highest standard of HR services is delivered
  • Make sure all HR functions are complied with both local government regulations and corporate policies and are contributed to the effective performance and development of the business
  • Ensure the deliverables of compensation and benefits practice
  • Establish, provide advice and support the Group HR Director in all programs for human resource management, including (but not restricted to): Corporate & Strategic plans, employee relations, performance & talent management, training & development, compensation & benefits, recruitment,..
  • That will deliver benefits, match the need of the business
  • Design worldwide partnership

Assistant to Managing Director

Bonfiglioli Vietnam
04.2007 - 04.2008
  • Company Overview: An Italian company known for its design, manufacture and distribution of a complete range of gearmotors, drive systems, planetary gearboxes, inverters
  • Assist the Managing Director to establish the legal entity of Bonfiglioli Vietnam
  • Assist the Managing Director to recruit the very first core team of Bonfiglioli Vietnam when it was established
  • Assist the Managing Director to deal with the consultants and contractors for the construction of Bonfiglioli's factory in Vietnam
  • An Italian company known for its design, manufacture and distribution of a complete range of gearmotors, drive systems, planetary gearboxes, inverters

Admin Manager

Customer Insights
08.2006 - 03.2007
  • Company Overview: A market research, foreign invested company with 120 staff in HCMC office and 300+ freelance contractors
  • Lead the Admin team of 9 to make sure the smooth administrative support for the company
  • Control office expense, set annual admin budget
  • Control and manage office supplies, oversee all facilities services
  • Assess staff performance and provide coaching and guidance to ensure maximum efficiency
  • Ensure operations adhere to policies and regulations
  • Organize and supervise office activities (monthly staff birthday party, annual trip)
  • A market research, foreign invested company with 120 staff in HCMC office and 300+ freelance contractors

Operations Assistant

Travel Indochina
01.2004 - 07.2006
  • Company Overview: Is one of leading experts in small group tours and tailor-made holidays to Asia
  • It has a representative office in HCMC with more than 50 members
  • Take care of travelers (mainly from USA and Australia) when they travel to Vietnam
  • Cross check with Reservation department to make sure all services are booked
  • Make sure the tour itinerary is followed and services provided to them always at the highest quality
  • Handle all issues that might happen during their trips
  • Is one of leading experts in small group tours and tailor-made holidays to Asia
  • It has a representative office in HCMC with more than 50 members

Administrator

Dutch Lady Vietnam Food and Beverage co., Ltd./ Frieslandcampina
04.2003 - 12.2003
  • Company Overview: A well-known worldwide company with dairy products, office and factory in Binh Duong with more than 600 staffs
  • Take care of office supplies, oversee facilities services, maintenance activities
  • A well-known worldwide company with dairy products, office and factory in Binh Duong with more than 600 staffs

Secretary and Receptionist

Hahnfilm Co., Ltd
07.2001 - 03.2003
  • Company Overview: A German founded company developing cartoon films with artists (hand & computer drawings) from many countries
  • Maintain the professionalism as a front desk representative for the company
  • Manage the petty cash for the office
  • Coordinate and arrange all personal and business activities of the General Manager as requested
  • A German founded company developing cartoon films with artists (hand & computer drawings) from many countries

Receptionist

NewWorld hotel Saigon
04.1999 - 09.1999
  • Processed guests' check ins and outs
  • Deal with special requests from guests, answering questions or dealing with complaints or problems
  • Liaised with other departments of hotel

Education

Bachelor of Science - BS in Business Administration (tourism)

Economics University HoChiMinh City
Ho Chi Minh City, Vietnam
06-2020

No Degree - Human Resources Development Manager

BCC Consulting & Services Corp
Ho Chi Minh City, Vietnam
12-2010

No Degree - The Bullet Proof Manager

Crestcom
Ho Chi Minh City, Vietnam
01-2007

Skills

  • Executive support
  • Creative vision
  • Fast learner
  • Positive attitude
  • Organization skills
  • Diversity and inclusion
  • Professional and friendly
  • Office management
  • Strong problem solver
  • Organizational management
  • HR operations, policies, processes and procedures

Timeline

Executive Assistant

ARCH (former Dwp Australia)
02.2023 - 01.2025

Vietnam Studio Director

Dwp - Design Worldwide Partnership
07.2021 - 12.2022

Regional HR Leader

Dwp - Design Worldwide Partnership
04.2019 - 06.2021

HRBP (HR Manager)

BSI
01.2019 - 04.2019

HR Manager

Dwp - Design Worldwide Partnership
05.2008 - 12.2018

Assistant to Managing Director

Bonfiglioli Vietnam
04.2007 - 04.2008

Admin Manager

Customer Insights
08.2006 - 03.2007

Operations Assistant

Travel Indochina
01.2004 - 07.2006

Administrator

Dutch Lady Vietnam Food and Beverage co., Ltd./ Frieslandcampina
04.2003 - 12.2003

Secretary and Receptionist

Hahnfilm Co., Ltd
07.2001 - 03.2003

Receptionist

NewWorld hotel Saigon
04.1999 - 09.1999

Bachelor of Science - BS in Business Administration (tourism)

Economics University HoChiMinh City

No Degree - Human Resources Development Manager

BCC Consulting & Services Corp

No Degree - The Bullet Proof Manager

Crestcom
QUYEN LE HANG