Summary
Overview
Work History
Education
Skills
Timeline
Generic
Quyen Nguyen

Quyen Nguyen

Inala,Australia

Summary

Professional with strong experience in customer service, prepared to drive results and enhance client satisfaction. Proven track record in maintaining high standards while effectively collaborating with teams and adapting to changing needs. Skilled in financial advising, account management, and problem-solving. Known for reliability, integrity, and client-focused approach.

Overview

18
18
years of professional experience

Work History

Retails Manager

TN & AMF Pty Ltd
01.2023 - Current
  • Developing and nurturing strong relationships with clients and stakeholders to achieve positive, mutually beneficial outcomes.
  • Understanding client needs and aligning them with tailored cosmetic products and services that provide effective, value-driven solutions.
  • In-depth knowledge of small business operations.
  • Overseeing and executing complete processes to achieve company outcomes with efficiency and accuracy.

Bookkeeper

Fresh Nails & Beauty Supply QLD
01.2020 - 01.2023
  • Performing bank reconciliations
  • Inputting bills and invoice into Xero directly or via HubDoc
  • Processing weekly payments, payroll and superannuation
  • Assisting BAS, month end & year end
  • Answering calls and responding to emails, customer service
  • Managing office tasks, organizing filing and managing stocks

Legal Consultant in Environment and Resource field

Xuan Loc People’s Committee, Dong Nai Province
01.2008 - 01.2015
  • Support local community and industrial clients on protection of environment and water resources.

Education

Certificate III - Business

Bachelor - Environmental Engineering

Skills

  • Excellent customer service
  • Accurate and methodical in tasks
  • Approachable and trustworthy
  • Insightful customer trend identification
  • Proficient in high-stress environments
  • Complaint resolution
  • Strong skills in MS Office and Xero

Timeline

Retails Manager

TN & AMF Pty Ltd
01.2023 - Current

Bookkeeper

Fresh Nails & Beauty Supply QLD
01.2020 - 01.2023

Legal Consultant in Environment and Resource field

Xuan Loc People’s Committee, Dong Nai Province
01.2008 - 01.2015

Bachelor - Environmental Engineering

Certificate III - Business

Quyen Nguyen