Quyen Nguyen
Inala,Australia
Summary
Professional with strong experience in customer service, prepared to drive results and enhance client satisfaction. Proven track record in maintaining high standards while effectively collaborating with teams and adapting to changing needs. Skilled in financial advising, account management, and problem-solving. Known for reliability, integrity, and client-focused approach.
Overview
18
18
years of professional experience
Work History
Retails Manager
TN & AMF Pty Ltd
01.2023 - Current
- Developing and nurturing strong relationships with clients and stakeholders to achieve positive, mutually beneficial outcomes.
- Understanding client needs and aligning them with tailored cosmetic products and services that provide effective, value-driven solutions.
- In-depth knowledge of small business operations.
- Overseeing and executing complete processes to achieve company outcomes with efficiency and accuracy.
Bookkeeper
Fresh Nails & Beauty Supply QLD
01.2020 - 01.2023
- Performing bank reconciliations
- Inputting bills and invoice into Xero directly or via HubDoc
- Processing weekly payments, payroll and superannuation
- Assisting BAS, month end & year end
- Answering calls and responding to emails, customer service
- Managing office tasks, organizing filing and managing stocks
Legal Consultant in Environment and Resource field
Xuan Loc People’s Committee, Dong Nai Province
01.2008 - 01.2015
- Support local community and industrial clients on protection of environment and water resources.
Education
Certificate III - Business
Bachelor - Environmental Engineering
Skills
- Excellent customer service
- Accurate and methodical in tasks
- Approachable and trustworthy
- Insightful customer trend identification
- Proficient in high-stress environments
- Complaint resolution
- Strong skills in MS Office and Xero
Timeline
Retails Manager
TN & AMF Pty Ltd
01.2023 - Current
Bookkeeper
Fresh Nails & Beauty Supply QLD
01.2020 - 01.2023
Legal Consultant in Environment and Resource field
Xuan Loc People’s Committee, Dong Nai Province
01.2008 - 01.2015
Bachelor - Environmental Engineering
Certificate III - Business
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