Summary
Overview
Work History
Education
Skills
Permanent Resident
Skills And Traits
Timeline
Generic
Quynh Mong Doan

Quynh Mong Doan

2 Dale Place , Stirling

Summary

A result and creatively driven management professional with a career span over 10 years in Hotel management and teaching , work and travel many countries . Proficient in problem-solving and excellent leadership skills, I believe constant innovation is crucial in maintaining top position amongst competitors. I have benefited from living in a culturally diverse environment and have developed good communication and listening skills. I have a strong ability to analyze and assess complex information and draw conclusions from it. Excellent customer service, I proudly take ownership of my team, which becomes a key to delivering excellent service at all times.

Professional support specialist with strong focus on team collaboration and adaptability. Adept at managing administrative tasks, resolving customer inquiries, and maintaining organized workflows. Reliable team player who thrives in dynamic environments and consistently delivers results. Skilled in communication, and multitasking.

Overview

17
17
years of professional experience

Work History

LSA Volunteer

Telopea Park School
02.2025 - Current

Customer Service and Cashier

Brew Bar Anketell
09.2024 - 02.2025

Customer Service and Cashier

CH- Change
03.2024 - 08.2024

Maternity Leave

01.2022 - 12.2023

English Teacher

Radisson Blu Resort Phu Quoc
06.2020 - 06.2020
  • For Food and beverage, House Keeping, Front office, Security team

Assistant Manager to Lounge Manager

Anantara the Palm Dubai Resort and Spa
01.2015 - 12.2019

Assistant Outlet Manager

The Beach House, Park Hyatt Abu Dhabi Hotel and Villas
01.2013 - 12.2015

F&B Supervisor

Park Hyatt Abu Dhabi Hotel and Villas
01.2011 - 12.2013
  • Staff training, orientation for new joiner, meet and greet

F&B Attendant

Costa Cruise Line
01.2009 - 12.2010

Guest Service Center Front Office

Sheraton Saigon Hotel and Towers
01.2008 - 12.2009

Teaching Assistant

Better Way Education
01.2008 - 12.2008

Education

High School Diploma -

Xuan Loc High School
01.2003

Certificate in Reception & Office Support -

The Career Academy Online Course
03.2025

Short course - Secretarial Skill

Economic University
01.2007

Bachelor’s Degree - Hospitality

Saigon Tourist Hospitality College
Ho Chi Minh City, Tan Binh
01.2006

Skills

  • Lasting Customer relation
  • People management
  • Problem resolution
  • Team collaboration
  • Student support
  • Commitment
  • Child development
  • Special needs support
  • Leader & Mentor
  • Task management
  • Multitasking

Permanent Resident

Australia

Skills And Traits

  • Immense Creativity
  • Lasting Customer relation
  • People management
  • Problem resolution
  • Profit & Loss
  • Costing & Pricing
  • Cost control
  • Quality assurance
  • Hiring/recruiting
  • Commitment
  • Leader & Mentor

Timeline

LSA Volunteer

Telopea Park School
02.2025 - Current

Customer Service and Cashier

Brew Bar Anketell
09.2024 - 02.2025

Customer Service and Cashier

CH- Change
03.2024 - 08.2024

Maternity Leave

01.2022 - 12.2023

English Teacher

Radisson Blu Resort Phu Quoc
06.2020 - 06.2020

Assistant Manager to Lounge Manager

Anantara the Palm Dubai Resort and Spa
01.2015 - 12.2019

Assistant Outlet Manager

The Beach House, Park Hyatt Abu Dhabi Hotel and Villas
01.2013 - 12.2015

F&B Supervisor

Park Hyatt Abu Dhabi Hotel and Villas
01.2011 - 12.2013

F&B Attendant

Costa Cruise Line
01.2009 - 12.2010

Guest Service Center Front Office

Sheraton Saigon Hotel and Towers
01.2008 - 12.2009

Teaching Assistant

Better Way Education
01.2008 - 12.2008

Certificate in Reception & Office Support -

The Career Academy Online Course

Short course - Secretarial Skill

Economic University

Bachelor’s Degree - Hospitality

Saigon Tourist Hospitality College

High School Diploma -

Xuan Loc High School
Quynh Mong Doan