Quynh Vu Nhu
Woodville,South Australia
Summary
Friendly and customer-focused with natural ability to create welcoming environments. Possesses foundational knowledge of customer service principles and point-of-sale systems. Dedicated to enhancing guest experiences and maintaining positive atmosphere.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Millionaire's Lounge
06.2024 - 10.2024
- Established welcoming atmosphere by greeting each guest warmly.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Used POS system to enter orders, process payments and issue receipts.
- Kept the lounge clean and well-organized and made sure the equipment weren't damaged
Wait Staff Member
Cece Box Chicken
12.2020 - 05.2021
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
MBA - Business Administration
The University of Adelaide
Adelaide, SA03-2026
Skills
- Strong Work Ethic
- Team player attitude
- Positive attitude
- Foreign language skills
- Problem-Solving
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Front of House Employee
Millionaire's Lounge
06.2024 - 10.2024
Wait Staff Member
Cece Box Chicken
12.2020 - 05.2021
MBA - Business Administration
The University of Adelaide
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