Quynh Anh Do
Maribyrnong,Victoria
Summary
As a recent graduate with a degree in Banking and Finance, I bring a strong foundation in financial principles, quantitative analysis, and strategic planning to the table. I possess a keen eye for detail, a passion for accuracy, and a drive for continuous improvement in accounting and financial administration. Through my academic coursework, I have honed my skills in financial modeling, risk management, and financial reporting, preparing me to tackle financial challenges with confidence. I am a proactive learner who thrives in dynamic environments, adapting quickly to new technologies and industry trends. My collaborative nature and strong communication skills enable me to work effectively with cross-functional teams and stakeholders, ensuring alignment with organizational objectives. I am highly motivated to leverage my education, analytical skills, and enthusiasm for finance to contribute positively to the success and growth of your company in an accounting or financial administration role.
Overview
7
7
years of professional experience
Work History
Sales Associate
Christion Dior
David Jones Melbourne CBD, Victoria
09.2023 - Current
- Executed daily store operations including opening and closing procedures.
- Managed daily cash transactions and reconciled registers, honing attention to detail and accuracy in financial records.
- Collaborated with the finance team to track and analyze sales data, assisting in budget planning and forecasting.
- Executed inventory management procedures, optimizing stock levels and contributing to cost control initiatives.
- Provided exceptional customer service, developing strong interpersonal and communication skills essential for client interactions
- Assisted in organizing promotional events and campaigns, gaining experience in project management and coordination, valuable for managing financial projects.
- Developed proficiency in using accounting software and tools, applying knowledge to assist in financial reporting and analysis.
- Resolved customer complaints in an efficient and timely manner.
Retail Sales Associate
Clinique
David Jones Melbourne CBD, Victoria
07.2023 - 09.2024
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Provided product information and answered customer questions.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Reported any discrepancies in inventory counts or pricing issues promptly.
Retail Assistant
Christian Dior - Temporary Contract
Chadstone , Victoria
05.2023 - 07.2023
- Processed payments using cash register, credit card machine and POS system.
- Performed regular inventory checks to ensure accurate stock control.
- Kept up-to-date knowledge of all products available in the store.
- Rang up purchases accurately on the point-of-sale system.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
- Answered phones promptly and directed calls appropriately.
- Attended team meetings regularly for updates on new products, promotions or services offered by the store.
Casual Sale Assisstant
Bariano
Shop 2-006, Emporium Melbourne, Victoria
02.2021 - 05.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions in person and over the phone to improve satisfaction.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer feedback and complaints with a solutions-based approach, prioritizing customer satisfaction and retention.
- Assisted the manager with administrative tasks and data entry, contributing to overall operational efficiency.
- Conducted cash register reconciliations at the beginning and end of shifts, ensuring accuracy in financial transactions.
Office Assistant
Wealthcorp Financial
Level 1, 22-24 Prospect St, Box Hill, Victoria
07.2022 - 02.2023
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with manager and staff and accepted critiques and suggestions for areas of improvement.
- Interacted with customers by phone, email or in-person to provide information.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Department Manager
Mcdonald's
275 Swanston Street, Victoria
06.2017 - 07.2022
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Oversaw scheduling and payroll for a diverse team, demonstrating proficiency in time management and adherence to labor regulations, essential skills for handling financial processes accurately.
- Collaborated with the Store Manager to monitor budget allocations for labor expenses, providing insights into financial planning and resource allocation.
- Implemented efficiency improvements in scheduling processes, showcasing problem-solving abilities and process optimization skills applicable to financial administration.
Education
Bachelor of Business - Banking And Finance
Monash University
Melbourne, VIC06-2024
Skills
- Written and oral communication skills
- Conflict Resolution
- Budget Management
- Problem-solving skills
- Attention to Detail
- Teamwork and Collaboration
- Possess exceptional time management skills and excel under pressure, consistently delivering high-quality results even in demanding situations
- Highly self-motivated and capable of working autonomously,
- Strong communication skills both in-person and over the phone
- Proficient in Microsoft Office, with a strong focus on Excel
- Proficient in conducting thorough reconciliations, utilizing advanced analytical and investigative abilities
Timeline
Sales Associate
Christion Dior
09.2023 - Current
Retail Sales Associate
Clinique
07.2023 - 09.2024
Retail Assistant
Christian Dior - Temporary Contract
05.2023 - 07.2023
Office Assistant
Wealthcorp Financial
07.2022 - 02.2023
Casual Sale Assisstant
Bariano
02.2021 - 05.2023
Department Manager
Mcdonald's
06.2017 - 07.2022
Bachelor of Business - Banking And Finance
Monash University
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