Quynh My Le
Yagoona,NSW
Summary
Motivated receptionist with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Cashier and Waitress
Food Tour Hai Phong
Canterbury
11.2023 - 03.2024
- Welcomed customers and helped determine their needs.
- Performed cash, card and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Wait Staff Member
Madam Pho Rhodes
Sydney, NSW
04.2023 - 01.2024
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Hospitality And Tourism - Hospitality
Torrens University Australia
Sydney, NSW02.2026
Skills
- POS System Operation
- Customer Service
- Administrative and Office Support
- Collaboration and Teamwork
Languages
Vietnamese
Native or Bilingual
Timeline
Cashier and Waitress
Food Tour Hai Phong
11.2023 - 03.2024
Wait Staff Member
Madam Pho Rhodes
04.2023 - 01.2024
Bachelor of Hospitality And Tourism - Hospitality
Torrens University Australia