Motivated receptionist with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Cashier and Waitress
Food Tour Hai Phong
2023.11 - 2024.03
Welcomed customers and helped determine their needs.
Performed cash, card and check transactions to complete customer purchases.
Worked flexible schedule and extra shifts to meet business needs.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Wait Staff Member
Madam Pho Rhodes
2023.04 - 2024.01
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Explained menu items and suggested appropriate options for food allergy concerns.
Served food and beverages promptly with focused attention to customer needs.
Used POS system to enter orders, process payments and issue receipts.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Hospitality And Tourism - Hospitality
Torrens University Australia
Sydney, NSW
02.2026
Skills
POS System Operation
Customer Service
Administrative and Office Support
Collaboration and Teamwork
Languages
Vietnamese
Native or Bilingual
Timeline
Cashier and Waitress
Food Tour Hai Phong
2023.11 - 2024.03
Wait Staff Member
Madam Pho Rhodes
2023.04 - 2024.01
Bachelor of Hospitality And Tourism - Hospitality
Torrens University Australia
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