Quynh Phuong Tran
Sydney,NSW
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills.
Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries.
Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
8
8
years of professional experience
Work History
Catering Assistant
Blue Collar Airport Services Pty Ltd
Mascot, NSW
08.2023 - Current
- Make and pack, prepare food for various airlines, such as Virgin, Qantas, American Airlines, Delta, etc.
- Ensured quality control of all food products before serving.
- Prepared food items according to recipes and instructions.
Onion Grader
Left Field Group Pty Ltd
Devonport, TAS
04.2022 - 05.2023
- Operated the onion grading machine to sort onions by size, shape, and color.
- Inspected incoming onions for quality control and removed any damaged or unsellable ones.
- Maintained records of all grading activities including weight, quantity, and grade classification.
Clinic Receptionist
Lab Group International Vietnam Co.,Ltd
Ho Chi Minh, Vietnam
04.2020 - 12.2021
- Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
- Checked patients in and out of the clinic, verifying insurance coverage and collecting copays.
- Maintained accurate records of patient visits and billing information.
- Organized paperwork related to medical records according to established procedures.
Customer Care Assistant
Columbia Asia (Vietnam) Limited
Ho Chi Minh, Vietnam
09.2019 - 03.2020
- Answered incoming calls promptly and politely, providing information or transferring calls to relevant personnel.
- Scheduled patient appointments using an electronic appointment system.
- Checked patients in and out of the clinic, verifying insurance coverage and collecting copays.
Cabin Attendant
Eva Airways Corp.
Taoyuan, Taiwan
06.2016 - 06.2019
- Ensured safety regulations were followed by passengers and crew members during flight.
- Assisted passengers with seatbelts, stowing baggage, locating seats, and providing blankets and pillows.
- Demonstrated emergency equipment and ensured that all passengers had familiarized themselves with it.
- Distributed meals and beverages according to special requests or dietary restrictions of passengers.
Education
BBA - Hotel Management
Huflit
Vietnam09-2015
Skills
- Team Management
- Hand-Eye Coordination
- Health Code Compliance
- Quality Assurance
- Interpersonal Relations
Timeline
Catering Assistant
Blue Collar Airport Services Pty Ltd
08.2023 - Current
Onion Grader
Left Field Group Pty Ltd
04.2022 - 05.2023
Clinic Receptionist
Lab Group International Vietnam Co.,Ltd
04.2020 - 12.2021
Customer Care Assistant
Columbia Asia (Vietnam) Limited
09.2019 - 03.2020
Cabin Attendant
Eva Airways Corp.
06.2016 - 06.2019
BBA - Hotel Management
Huflit
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