Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raasi Gullapalli

St Albans

Summary

Rational Risk Analyst with 3 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.

Overview

3
3
years of professional experience

Work History

Analyst, content engineering

GlobalLogic
02.2023 - 02.2024
  • Monitoring client’s Risk platform capabilities and developing new strategies to keep the fraudsters off by identifying patterns of fraudulent activities
  • Worked with Applications like Investigation Work Bench (IWB) tool to investigate driver and rider accounts, Sherlock tool to pull different queues and Chronicle tool to investigate trips
  • Checking for payment related frauds and ATO’S
  • Analyze customer data to identify potential fraud patterns and trends
  • Develop and implement fraud detection models and strategies
  • Monitor customer accounts for suspicious activity
  • Investigate and analyze suspicious transactions
  • Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns
  • Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence carried out in a compliant manner (Bliss), risks uncovered during investigations are addressed and escalated where required
  • Worked in two different LOBs – Flagged Fares, Earner Deactivation
  • Worked as Quality Analyst/Specialist (Investigations or Reviews) and Quality Auditor (Internal and External Audits).

Senior Analyst

Wipro
05.2021 - 01.2023
  • Screening of existing customers to identify the transaction pattern and account behavior to detect frauds and scams to stop the losses
  • AML related investigations are carried out in a compliant manner, risks uncovered during investigations are addressed and escalated where required
  • Worked with Applications like Customer Investigation Tool (CIT), for transaction Monitoring and fraud detention
  • Monitoring transactions on regular intervals for High, medium and low risk customers
  • Identifying the fraud/scam and Risks & stopping them to avoid Losses
  • Performing suspicious activity reports for high-risk transactions Provide Customer Support through Emails and Chats
  • Distinguishing Genuine and fraud or Hijacked accounts of the customer.

Education

Bachelor of Technology [IT] -

Vijaya Institute of Technology
01.2019

Intermediate [MPC] -

Sri Chaitanya Junior College
01.2015

Skills

  • Correction Action planning
  • QA methodologies mastery
  • Report creation
  • Quality Improvement
  • Problem Solving
  • Creative Thinking
  • Decision Making
  • Basic Knowledge on JAVA, SQL

Timeline

Analyst, content engineering

GlobalLogic
02.2023 - 02.2024

Senior Analyst

Wipro
05.2021 - 01.2023

Bachelor of Technology [IT] -

Vijaya Institute of Technology

Intermediate [MPC] -

Sri Chaitanya Junior College

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Raasi Gullapalli